Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage33
•“Passwords”onpage34
•“Powermanagement”onpage36
•“Symptom-to-FRUindex”onpage37
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they
willbepostedonhttp://www.lenovo.com/support.
RestoringthefactorycontentsbyusingRecoveryDiscSet
Whentheharddiskdrive(HDD)orsolidstatedriveisreplacedbecauseofafailure,noproductrecovery
programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage81
.
TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.
OperatingSystemRecoveryDisc(onedisc)
ThisdiscrestorestheMicrosoft
®
Windowsoperatingsystem.Usethisdisctostarttherecoveryprocess.
ApplicationsandDriversRecoveryDisc(oneormorediscs)
Thisdiscrestoresthepreinstalledapplicationsanddriversonthecomputer.
SupplementalRecoveryDisc
Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethatwaspreinstalledonthecomputer.
NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.
Notes:
•YoumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.
Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:
Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery
discs,recoverytakesatleastvehours.
1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed
orifyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupopens.
b.UsethearrowkeystoselectStartup➙Boot.
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