Lenovo ThinkServer TS130 - Page 27

CRUs”areCRUsthatmayrequiresometechnicalskillandtools.Installationof
Self-serviceCRUsisyourresponsibility.YoumayrequestthataServiceProvider
installOptional-serviceCRUsunderoneoftheothertypesofwarrantyservice
designatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswould
beinstalledforyou.YoumayndalistofCRUsandtheirdesignationinthe
publicationthatwasshippedwithyourproductoratwww.lenovo.com/CRUs.
TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)return
instructions,aprepaidreturnshippinglabel,andacontainerwillbeincludedwith
thereplacementCRU;and2)youmaybechargedforthereplacementCRUifthe
ServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty(30)
daysofyourreceiptofthereplacementCRU.
2.On-siteService
UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangethe
productatyourlocation.Youmustprovideasuitableworkingareatoallow
disassemblyandreassemblyoftheproduct.Somerepairsmayneedtobe
completedataservicecenter.Ifso,theServiceProviderwillsendtheproductto
theservicecenteratitsexpense.
3.CourierorDepotService
UnderCourierorDepotService,yourproductwillberepairedorexchangedata
designatedservicecenter,withshippingattheexpenseoftheServiceProvider.
Youareresponsiblefordisconnectingtheproductandpackingitinashipping
containerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.A
courierwillpickupyourproductanddeliverittothedesignatedservicecenter.
Theservicecenterwillreturntheproducttoyouatitsexpense.
4.CustomerCarry-InService
UnderCustomerCarry-InService,yourproductwillberepairedorexchanged
afteryoudeliverittoadesignatedservicecenteratyourriskandexpense.After
theproducthasbeenrepairedorexchanged,itwillbemadeavailabletoyoufor
collection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.
5.Mail-InService
UnderMail-InService,yourproductwillberepairedorexchangedatadesignated
servicecenterafteryoudeliveritatyourriskandexpense.Aftertheproduct
hasbeenrepairedorexchanged,itwillbereturnedtoyouatLenovo’sriskand
expense,unlesstheServiceProviderspeciesotherwise.
Chapter3.LenovoLimitedWarranty19