Partial list of Lenovo
®
ThinkPlus Services for ThinkServer™
TD200x, RD210, RD220
For more information see:
http://www.lenovo.com/services_warranty/us/en/index.html
Training classes
• The basics on components, diagnostics, troubleshooting, and
managing Lenovo servers, delivered in interactive online format
Online Training, Understanding Lenovo Servers 45K4080
Online Training, Understanding Systems Management 45K4081
Installation, ThinkServer Hardware Only 45K4082
ThinkPlus service upgrade options
7
LOR = Lenovo Onsite Repair
TD200x with 1-year warranty
3-year LOR 9x5 Next Business Day 45K4062
3-year LOR 9x5 4 hour response 45K4063
4-year LOR 9x5 Next Business Day 51J0731
4-year LOR 9x5 4 hour response 51J0732
5-year LOR 9x5 Next Business Day 51J0733
5-year LOR 9x5 4 hour response 51J0734
TD200x with 3-year warranty
3-year LOR 9x5 4 hour response 45K4066
4-year LOR 9x5 Next Business Day 51J0735
4-year LOR 9x5 4 hour response 51J0736
5-year LOR 9x5 Next Business Day 51J0737
5-year LOR 9x5 4 hour response 51J0738
RD210, RD220 with 1-year warranty
3-year LOR 9x5 Next Business Day 45K5305
3-year LOR 9x5 4 hour response 45K5306
4-year LOR 9x5 Next Business Day 51J0747
4-year LOR 9x5 4 hour response 51J0748
5-year LOR 9x5 Next Business Day 51J0749
5-year LOR 9x5 4 hour response 51J0750
RD210, RD220 with 3-year warranty
3-year LOR 9x5 4 hour response 45K4076
4-year LOR 9x5 Next Business Day 51J0751
4-year LOR 9x5 4 hour response 51J0752
5-year LOR 9x5 Next Business Day 51J0753
5-year LOR 9x5 4 hour response 51J0754
ThinkPlus Priority Support
• 9x5 Next Business Day response Lenovo Onsite Repair
• 24x7 4-hour response Lenovo Onsite Repair (for Priority 4 Support)
• 24x7 support with priority routing and advanced level technicians
TD200x with 1-year warranty
3-year Priority Support 45K4064
3-year Priority 4 Support 45K4065
TD200x with 3-year warranty
3-year Priority Support 45K4067
3-year Priority 4 Support 45K4068
RD210, RD220 with 1-year warranty
3-year Priority Support 45K5307
3-year Priority 4 Support 45K5308
RD210, RD220 with 3-year warranty
3-year Priority Support 45K4077
3-year Priority 4 Support 45K4078
ThinkPlus Priority Support with Hard Disk Drive Retention
• 9x5 Next Business Day response Lenovo Onsite Repair
• 24x7 4-hour response Lenovo Onsite Repair (for Priority 4 Support)
• 24x7 support with priority routing and advanced level technicians
• Hard Disk Drive Retention (HDDR) means customer keeps disk
HDDR = Hard Disk Drive Retention
TD200x with 1-year warranty
3-year Priority Support with HDDR 45K5445
3-year Priority 4 Support with HDDR 45K5446
TD200x with 3-year warranty
3-year Priority Support with HDDR 45K5447
3-year Priority 4 Support with HDDR 45K5448
RD210, RD220 with 1-year warranty
3-year Priority Support with HDDR 45K5453
3-year Priority 4 Support with HDDR 45K5454
RD210, RD220 with 3-year warranty
3-year Priority Support with HDDR 45K5455
3-year Priority 4 Support with HDDR 45K5456
ThinkPlus Productivity
• Priority Support
• Online Training, Understanding Lenovo Servers
• One-time hardware installation
3-year ThinkPlus Productivity, TD200x (1-year) 45K4088
3-year ThinkPlus Productivity, TD200x (3-year) 45K4090
3-year ThinkPlus Productivity, RD210, RD220 (1-year) 45K5309
3-year ThinkPlus Productivity, RD210, RD220 (3-year) 45K4096
© Lenovo
(S-TIT) October 2010
ThinkServer™ TD200x, RD210, RD220 - ThinkPlus™ Services
Personal Systems Reference (PSREF)
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