Lenoxx 90403B - Troubleshooting

TROUBLESHOOTING:
Problem
Possible Cause
Solution
Ride-on does not run
Battery low on power
Recharge battery.
Thermal fuse has tripped
Wait 20 minutes for the fuse to reset
Battery connector or wires
are loose
Check that the battery connectors are firmly
plugged into each other. If wires are loose
around the motor contact your distributor.
Battery is dead
Replace battery, contact your distributor.
Electrical system is damaged
Contact your distributor.
Motor is damaged
Contact your distributor.
Vehicle does not run
very long
Battery is under charged
Check that the battery connectors are firmly
plugged into each other when recharging
Battery is old
Replace battery, contact your distributor.
Vehicle runs sluggishly
Battery low on power
Replace battery, contact your distributor.
Battery is old
Replace battery, contact your distributor.
Vehicle is overload
Reduce weight on vehicle. Maximum user
weight is 25 kgs.
Vehicle is being used in harsh
conditions
Avoid using vehicle in harsh conditions
Vehicle needs a push
to go forward
Poor contact of wires or
connectors
Check that the battery connectors are firmly
plugged into each other. If wires are loose
around the motor, contact your distributor.
“Dead Spot” on motor
A dead spot means the electric power is not
being delivered to the terminal connection and
the vehicle needs repair. Contact your
distributor.
Difficult shifting from
forward to reverse or
vice-versa
Attempting to shift while the
ride-on is in motion
Completely stop the ride-on then and shift to
forward or reverse.
Loud grinding or
clicking noises coming
from motor or gear
box
Motor or gears are damaged
Contact your distributor.
Battery
will not recharge
Battery connector or adapter
connector is loose
Check that the battery connectors are firmly
plugged into each other.
Charger not plugged in
Check that the battery charger is plugged into
a working wall outlet.
Charger is not working
Contact your distributor.
Charger feels warm
when recharging
This is normal and not a cause
for concern