EN
11
Problem
Possible Solution
Strange smell coming from
the air purifier.
Clean the filter and aroma pad or replace if necessary.
Contact Customer Support (see page 12).
Avoid using your air purifier in an area with high humidity.
The Check Filter Indicator
light is still on after replacing
the filters.
Reset the Check Filter Indicator (see page 8).
has not turned on after
4–6 months
is a reminder for you to check the filter and will light up based on
how much the air purifier has been used (see page 8). If you don’t
use your air purifier often, will take longer to turn on.
turned on before 4
months
is a reminder for you to check the filter and will light up based on
how much the air purifier has been used (see page 8). If you run
your air purifier frequently, will turn on sooner.
If your problem is not listed, please contact Customer Support (see page 12).
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