SAM001 SM. TEST 648292-2 1 of 1
P.O SAMPLE: Rm: - 6592
W: 35 1/4 H: 46 5/8 (01) Panel 1
Style : STANDARD
WO-LN Pnis Col Slat
648292-2 P2L VANILLA 4 1/2”
Hole Locations
Hinges
Squareness Adjustments
Moves Right
Panel Up
Moves Right
Panel Down
Moves Left
Panel Up
Moves Left
Panel Down
Moves Left Panel Down
and Right Panel Up
Moves Right Panel
Down and Left Panel Up
A
C
B
TROUBLESHOOTINGTROUBLESHOOTING
16 17
Shutters Installation Manual Shutters Installation Manual
Problem Panels are too tight.
Solution Ensure the frame is installed properly.
To check if the installation screw has been drilled in enough measure the top and bottom opening of the
installed frame. Compare measurements to the actual width of the panel(s). The opening should be at
least
1
⁄4" larger than the panel(s) width. If the frames are not assembled correctly, they may cause the
inside opening of the frame to seem too narrow hence making the panels too tight.
Is panel installed in the correct opening?
When a number of windows are similar width, panels can be placed into the wrong opening or with the
incorrect panel grouping. Check the labels to ensure they correspond with the opening, as well as the
instructions given by the Order Form.
Problem Panels are sagging.
Solution Check the plumb of the installation.
If the stiles are not plumb, the panels can appear to be sagging.
1. Measure the top width and the bottom width to see if there is any variation. If the variation is wider
at the bottom, the distance must be made the same as the top.
2. If the top and bottom widths are the same, check the diagonal. If uneven, an adjustment to the
plumb is required to assist in leveling the panel.
3. If minor support or leveling is required, turn adjustable jamb cap at the bottom of the vertical jamb
to the required spot.
Problem Louvers are discoloring.
Solution
Check for residue build-up
The shutter material will not discolor and is warranted not to, with normal use and proper cleaning and
maintenance. Any situation of discoloration is a direct result of residue from a cleaner or natural build-up
(smoke, dust or oil furnace). This product should be cleaned only with soap and water or a recommended
vinyl cleaner. A mild abrasive cleaner such as Soft Scrub
®
can also be used.
Problem Product is scratched.
Solution
Check for surface inconsistencies.
To determine if the apparent scratch is a line or a scratch simply run your finger over the area. Touch will
in most cases determine any imperfection.
Minor scratches can be buffed off by gentle rubbing with #0000 steel wool.
TROUBLESHOOTING
For more detailed information and easy to follow videos, visit www.Levolor.com/Shutters
TROUBLESHOOTING
Problem Motorized shutter is not responding to the manual control button.
Solution Check that the batteries in the battery pack are correctly inserted and are fresh.
Check that the battery pack is securely connected to the power cable and the cables are not pinched
or caught in the battery panel cover.
See the Remote Control Guide for operating or programming troubleshooting solutions.
Problem Motorized shutter is not responding to the remote.
Solution Check that the batteries in the remote and battery pack are correctly inserted
and are fresh.
Check that the battery and battery pack are securely connected to the power cable and the cables are
not pinched or caught in the battery panel cover.
See the Remote Control Guide for operating or programming troubleshooting solutions.
Problem Having trouble getting Shutter square.
Solution If earlier attempts to get the Shutter panels square were unsuccessful, a few more
changes can be made.
Remove the top left screw and move the left frame side up or down until the panels are level (B). Once
level, set the screw back into the window opening.
Alternatively, remove the top right installation screw. Loosen or tighten the top left side screw until the
panels are level then re-install the top right screw (C).
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