Clearing mailbox, finisher, or
output expander jams (Area M)
1 Open the rear door of the 5-bin mailbox or
output expander.
2 Pull the jam straight out, and then close the
door.
Clearing fuser jams
1 Clear the paper path. If the jam error message
persists, go to step 2.
2 Open both the upper right and the lower right
access doors (Areas K and L).
CAUTION: The fuser assembly may be hot. Let
it cool before continuing.
3 Pull down the latches. They slide toward the
center to release the fuser.
4 Pull the fuser out, and set it on a clean, flat
surface.
5 Unsnap the housing and set it aside.
6 Lift up the fuser roller cover and remove the
jam.
7 Close the fuser roller cover.
8 Snap the housing back onto the fuser.
9 Insert the fuser back into the printer.
10 Slide the latches out, and then pull up to
refasten them.
11 Close the doors.
Clearing image transfer unit jams
1 Open the front access door and the left access
door.
2 While holding down the front access door,
insert a folded piece of paper as shown to clear
the paper sensors under the image transfer
unit. Make sure to clear the entire width of the
paper path.
3 Close the left access door and the front access
door. If the jam persists, continue with step Turn
the printer off. Open the front cover..
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