Lexmark MB2442adwe - Internal Solutions Port Does Not Operate Correctly

Action Yes No
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 233.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Internal solutions port does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 225.
Note: Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
a Use the correct cable, and then make sure that it is securely
connected to the ISP.
b Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact
customer
support.
Defective flash detected
Try one or more of the following:
• Replace the defective flash memory.
• From the printer control panel, select Continue to ignore the message and continue printing.
• Cancel the current print job.
Troubleshooting 177