Printing the Menu Settings Page................................................................................................................. 135
Securing the printer..................................................................................136
Locating the security slot...............................................................................................................................136
Erasing printer memory..................................................................................................................................136
Erasing printer hard disk memory............................................................................................................... 136
Configuring printer hard disk encryption...................................................................................................137
Restoring factory default settings................................................................................................................ 137
Statement of Volatility..................................................................................................................................... 137
Maintaining the printer.............................................................................139
Networking........................................................................................................................................................ 139
Setting up serial printing (Windows only)..................................................................................................140
Cleaning printer parts...................................................................................................................................... 141
Ordering parts and supplies......................................................................................................................... 145
Replacing parts and supplies........................................................................................................................149
Moving the printer........................................................................................................................................... 159
Saving energy and paper.............................................................................................................................. 160
Recycling.............................................................................................................................................................161
Clearing jams.............................................................................................162
Avoiding jams................................................................................................................................................... 162
Identifying jam locations................................................................................................................................ 163
Paper jam in door A.........................................................................................................................................164
Paper jam in the rear door.............................................................................................................................168
Paper jam in the standard bin.......................................................................................................................169
Paper jam in the duplex unit......................................................................................................................... 170
Paper jam in trays..............................................................................................................................................171
Paper jam in the multipurpose feeder.........................................................................................................171
Paper jam in the automatic document feeder..........................................................................................172
Troubleshooting........................................................................................ 174
Network connection problems..................................................................................................................... 174
Hardware options problems..........................................................................................................................176
Issues with supplies.........................................................................................................................................178
Paper feed problems.......................................................................................................................................179
Printing problems.............................................................................................................................................182
Contents 5