= Supported
X = Not supported
Printer model
Message Status code Return string
MS310, MS312,
MS315, MS410,
MS415, MS510, MS610
MX310, MX410,
MX510, MX511
MX610, MX611
Intervention
Required -
Close Tray [x] Top
Cover
40021
Close Tray
[x] Top Cover
XXX
Intervention
Required -
Printer Upper Door
Open
40021
Cover Open,
Close Top
Covers, Close
Door, or
Insert
Cartridge
XXX
Intervention
Required -
Insert Print Cartridge
40021
Insert Print
Cartridge
XXX
Intervention
Required -
Open Cover
40021
Open Cover
XXX
Intervention
Required -
Open Rear Door
40021
Open Rear
Door
XXX
Intervention
Required -
Invalid Refill
40021
Invalid
Refill Change
Cartridge
[30]
XXX
Intervention
Required -
Defective Ink
Cartridge
40021
Defective
Cartridge
CMYK
2
[31]
XXX
Intervention
Required -
Defective Print
Cartridge
40021
Defective
Print
Cartridge
[31]
XXX
Intervention
Required -
Missing Cartridge
40021
Missing
Cartridge
CMYK
2
[31]
XXX
Intervention
Required -
Missing Printhead
40021
Missing
Printhead
[31]
XXX
Intervention
Required -
Defective Print
Cartridge
40021
Replace
defective
cartridge
[31]
XXX
1
This message applies only to two‑line printers.
2
This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges, respectively.
Appendix B: PJL support 57