= Supported
X = Not supported
Printer model
Message Status code Return string
MS310, MS312,
MS315, MS410,
MS415, MS510, MS610
MX310, MX410,
MX510, MX511
MX610, MX611
Intervention
Required -
Invalid Refill
40021
Invalid
refill,
change
cartridge
[31.xx]
XXX
Intervention
Required -
Defective Print
Cartridge
40021
Replace
defective
cartridge
[31.xx]
XXX
Intervention
Required -
Defective Print
Cartridge
40021
Replace
defective
print
cartridge
[31.xx]
XXX
Intervention
Required -
Imaging Unit
Defective
40021
Replace
defective
imaging unit
[31.xy]
Intervention
Required -
Unsupported
Cartridge
40021
Unsupported
Cartridge
[32]
XXX
Intervention
Required -
Unsupported CMYK
2
Cartridge
40021
Unsupported
CMYK
2
Cartridge
[32]
XXX
Intervention
Required -
Unsupported Print
Cartridge
40021
Unsupported
Print
Cartridge
[32]
XXX
Intervention
Required -
Unsupported
Printhead
40021
Unsupported
Printhead
[32]
XXX
Intervention
Required -
Unsupported
Cartridge
40021
Cartridge
part number
unsupported
by device
[32.xx]
XXX
Intervention
Required -
Tray Size Sense Error
40021
Tray [x] Size
Sense Error
[40]
XXX
1
This message applies only to two‑line printers.
2
This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges, respectively.
Appendix B: PJL support 58