= Supported
X = Not supported
Printer model
Message Status code Return string
MS310, MS312,
MS315, MS410,
MS415, MS510, MS610
MX310, MX410,
MX510, MX511
MX610, MX611
Intervention
Required -
Open Bin Exit Tray
40021
Open Bin 1
Exit Tray
[41]
XXX
Intervention
Required -
Cartridge Region
Mismatch
40021
Cartridge
region
mismatch
[42.xy]
XXX
Intervention
Required -
Cartridge Region
Mismatch
40021
Replace
cartridge,
printer
region
mismatch
[42.xy]
XX
Intervention
Required -
Paper Jam
40022
Paper Jam
[2xx]
XXX
Intervention
Required -
Remove Packaging
Material
40025
Remove
packaging
material
XXX
Intervention
Required -
Remove Packaging
Material
40025
Remove
packaging
material,
[area name]
XXX
Intervention
Required -
Waste Toner Missing
40025
Waste toner
bottle
missing [82]
XXX
Intervention
Required -
Waste Toner Bottle
Missing
40025
Waste toner
bottle
missing
[82.xx]
XXX
Intervention
Required -
Check Tray
Connection
40027
Check tray
[paper
source #]
connection
XXX
Intervention
Required -
Install Tray [x] or
Cancel Job
40027
Install tray
[x]
XXX
Intervention
Required -
Install Tray [x] or
Cancel Job
40027
Install Tray
[x] or Cancel
Job
XXX
1
This message applies only to two‑line printers.
2
This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges, respectively.
Appendix B: PJL support 59