Ordering parts and supplies..................................................................................................................235
Using genuine Lexmark parts and supplies...........................................................................................237
Storing supplies.....................................................................................................................................237
Replacing parts and supplies.................................................................................................................237
Resetting the maintenance counter......................................................................................................249
Moving the printer................................................................................................................................249
Managing the printer...............................................................................251
Finding advanced networking and administrator information.............................................................251
Checking the virtual display...................................................................................................................251
Viewing reports.....................................................................................................................................251
Setting up e‑mail alerts.........................................................................................................................251
Clearing jams............................................................................................253
Avoiding jams........................................................................................................................................253
Understanding jam numbers and locations..........................................................................................254
200–201 paper jams..............................................................................................................................255
202–203 paper jams..............................................................................................................................260
24x paper jam........................................................................................................................................266
250 paper jam.......................................................................................................................................267
29y.xx paper jams..................................................................................................................................267
Troubleshooting.......................................................................................270
Solving basic printer problems..............................................................................................................270
Understanding printer messages..........................................................................................................270
Solving printing problems.....................................................................................................................286
Solving copy problems..........................................................................................................................290
Solving scanner problems.....................................................................................................................293
Solving fax problems.............................................................................................................................295
Solving home screen applications problems.........................................................................................298
Solving option problems........................................................................................................................303
Solving paper feed problems.................................................................................................................306
Solving print quality problems..............................................................................................................307
Solving color quality problems..............................................................................................................320
Embedded Web Server does not open.................................................................................................323
Contacting customer support................................................................................................................323
Contents 5
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