You are responsible for ensuring
that your Lexus is operated
and maintained according to
the instructions in the Owner’s
Manual and the “Maintenance
Information” section of this guide.
You should keep detailed records
of vehicle maintenance, since under
some circumstances they may be
required for warranty coverage.
These records should include date
of service, mileage at time of
service and a description of
service performed and/or parts
installed. For your convenience,
maintenance logs are included in
the “Maintenance Information”
section of this guide. If you sell your
vehicle, you should give your main-
tenance records to the new owner.
Lexus will not deny a warranty
claim solely because you do not
have records to show that you
maintained your vehicle. However,
damage or failures caused by
lack of proper maintenance are
not covered under warranty.
You may have maintenance
performed on your vehicle by
any qualified person or facility.
However, Lexus recommends
having maintenance performed by
an authorized Lexus dealership.
Lexus dealership technicians are
specially trained to maintain and
repair Lexus vehicles. They stay
current on the latest service informa-
tion through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certifica tion Program,
which requires specialized,
state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Plus, a Lexus dealership
will always use Genuine Lexus Parts
designed specifically for your vehicle.
WHERE TO GO
FOR MAINTENANCE
GENERAL
INFORMATION
Your Responsibilities 35
OPERATION AND MAINTENANCE
WARRAntY
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