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LG 32SQ730S - User Manual

LG 32SQ730S
20 pages
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OWNER’S MANUAL
www.lg.com
Copyright © 2022 LG Electronics Inc.
All Rights Reserved.
The model and serial number of the product are located on the
back and on one side of the product. Record them below in case
you ever need service.
Model
Serial No.
Please read this manual carefully before
operating your set and retain it for future
reference.
32SQ730S
Smart Monitor
*SAC38527601*
Supplier`s Declaration of
Conformity
Trade Name LG
Responsible
Party
LG Electronics USA,
Inc.
Address 111 Sylvan Avenue,
North Building,
Englewood Cliffs,
NJ07632
E-mail lg.environmental@
lge.com

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Summary

Suppliers Declaration of Conformity

Before Reading This Manual

Separate Purchase

Information on items available for separate purchase and their compatibility with specific models.

Important Precautions

Essential safety precautions that must be read and followed before using the product.

AC Adapter and Electrical Power Precautions

Product Installation Precautions

Product Moving Precautions

Usage and Cleaning Precautions

Installation

Lifting and moving the Monitor

Instructions to prevent the monitor from being scratched or damaged during transportation.

Installing on a Table

Steps for placing the monitor on a table for proper ventilation and stability.

Adjusting the Angle

Using the Kensington Lock

Moving and Lifting the Monitor

Wall Mount Plate Installation

Installing on the Wall

Guidance for securely mounting the monitor to a wall, ensuring adequate space and ventilation.

Connections

Connecting to a PC

Instructions for connecting the monitor to a personal computer, including recommended cable types.

HDMI Connection

Details on establishing an HDMI connection for optimal image and audio quality.

USB-C Connection

External Device Connection

USB Device connection

Guidance on connecting USB devices, including hub functionality and potential compatibility issues.

Specifications

Environment Condition

Details on operating and storage conditions, including temperature and humidity ranges.

Product Information

Key product details, including wireless module specifications and regional configurations.

Open Source Software Notice

Licenses

Troubleshooting

Nothing is displayed on the screen

Steps to resolve issues where the monitor screen remains blank or shows no signal.

Unstable Screen Display

Solutions for flickering screens, unstable images, or shadow trails.

Image Retention Issues

Guidance on preventing and addressing screen image retention or ghosting.

Disabled Features

Troubleshooting for features that are unavailable or not functioning correctly.

Using Remote Control

Overview

This document is the owner's manual for an LG Smart Monitor, model 32SQ730S, providing essential information for its operation, installation, and maintenance. It emphasizes safety precautions, connection methods, and troubleshooting tips to ensure proper and safe use of the device.

The manual begins by highlighting the importance of reading it thoroughly before operating the monitor and retaining it for future reference. It also notes that a more comprehensive "User Guide" is embedded within the product itself, accessible through the monitor's support menu. The document clarifies that certain items, such as the Magic Remote Control (MR22GA) and external cables, may be sold separately and are compatible only with specific models. It also mentions that product specifications and contents are subject to change without prior notice due to upgrades.

A significant portion of the manual is dedicated to "Important Precautions," which are crucial for preventing death, serious injury, or damage to the product. These precautions cover various aspects, including the AC adapter and electrical power. Users are warned against allowing water or foreign substances into the product, touching the power plug or AC adapter with wet hands, and using non-approved power cords or adapters. It stresses the importance of ensuring the power cord is fully inserted and not bent excessively, as damaged cords can lead to fire or electric shock. The manual also advises against disassembling, repairing, or modifying the power cord or AC adapter and recommends using only properly grounded plugs and receptacles. In the event of thunder and lightning, users are instructed not to touch the power cord or signal cable. It also warns against overloading electrical outlets and emphasizes unplugging the power cable if the product will not be used for a long time to prevent dust accumulation and insulation deterioration. The AC plug is identified as the disconnecting device, which should be easily accessible.

"Precautions in installing the Product" provide guidelines for safe placement and handling. Users are advised to keep the monitor away from heat sources and open flames to prevent electric shock, fire, or deformation. The manual also warns against keeping anti-moisture or vinyl packing materials within reach of children due to choking and suffocation hazards. It instructs users not to place heavy objects on the monitor, as this could cause injury if the product collapses. Additionally, it advises against leaving power or signal cables where people might trip over them, which could lead to electric shock or injury. The monitor should be installed in a neat, dry place, away from water, to prevent electrical shock, fire, or damage. Users are also cautioned against adding unauthorized accessories. Proper ventilation is emphasized, with a recommendation to install the monitor at least 10 cm from the wall. The manual also advises against covering the product with cloth or other materials while it is plugged in, as this can lead to overheating. The monitor should be placed on a flat and stable surface large enough to support it, and users are warned against installing it on a wall if it could be exposed to oil or oil mist. For displays with glossy bezels, users should consider placement to avoid disturbing reflections.

"Precautions in Moving the Product" outline steps to prevent scratches or damage during transportation. Users are advised to turn off the product and remove all cables before moving it to avoid electric shock or damage. When lifting or moving, the screen should face away from the user, and the monitor frame should be held firmly by the sides and bottom, avoiding the transparent part, speaker, or speaker grill. For larger monitors, at least two people are recommended for transport. The manual warns against exposing the monitor to jolts or excessive vibration and instructs users to keep it upright, never turning it on its side or tilting it sideways. Excessive pressure on the frame chassis should be avoided to prevent screen damage. Users are also cautioned against touching the screen, as this can cause damage or affect pixels. If the monitor panel is used without the stand base, the joystick button may cause instability and fall, leading to damage or injury.

"Precautions in Using/Cleaning the Product" provide guidance for daily use and maintenance. Users are warned against attempting to disassemble, repair, or modify the product themselves, recommending contact with LG Customer Service for repairs. When cleaning, the power cord should be unplugged, and a soft cloth should be used. Wet cloths, sprays, or chemicals like benzene, paint thinners, or alcohol should be avoided to prevent electric shock or damage. The manual advises keeping the product away from water, high temperatures, humidity, and flammable substances. It emphasizes maintaining a clean product, adopting a comfortable and natural working position, and taking regular breaks. Users should not press on the panel with sharp objects. Proper viewing distance and resolution settings are also recommended. Small accessories should be kept out of reach of children. To prevent persistent image retention or stains, users are advised to use a screen saver and power off the monitor when not in use. The manual also warns against using high-voltage devices near the monitor, as this can cause malfunctions. For cleaning the front frame, users are instructed to spray water onto a soft cloth 2 to 4 times and wipe in one direction only, avoiding excessive moisture.

The "Installation" section provides instructions for setting up the monitor. When installing on a table, the monitor should be placed in an upright position at least 100 mm from the wall for sufficient ventilation. Users are reminded to unplug the power cord before moving or installing and to use the provided grounded power cord. For adjusting the angle, the screen can be tilted forward or backward from -5° to 20° for comfortable viewing. Users are cautioned not to hold the lower part of the monitor's frame or press the screen area when adjusting the angle. The manual also describes how to use the Kensington Lock for security, connecting the monitor to a table.

For "Installing on the Wall," the manual states that the monitor meets VESA wall mount plate specifications. It advises that the wall mount plate is sold separately and refers users to the wall mount plate's installation guide. Users are warned against applying excessive force when mounting to avoid screen damage and are instructed to remove the stand before wall mounting. The monitor should be installed at least 100 mm from the wall and with 100 mm of space on each side for ventilation. It also specifies the wall mount dimensions (100 x 100 mm), standard screw (M4 x L10), and number of screws (4). Non-VESA standard screws are discouraged, as they may damage the product and cause it to fall. The manual also warns against installing the monitor on the ceiling or a slanted wall without authorized LG wall mounts and qualified personnel. Excessive force when tightening screws may damage the monitor, and only VESA-compliant brackets and screws should be used. The length of installed screws should not exceed 8 mm from the back of the monitor.

The "Connections" section details how to connect external devices. It explains that the monitor supports the Plug and Play feature, allowing a PC to recognize attached devices without manual configuration. For "HDMI Connection," users are advised to turn off and unplug the monitor and external devices before connecting. The manual lists supported HDMI audio formats and recommends using HDMI connections for the best image quality. It also suggests using a shielded interface cable with a ferrite core and a High Speed HDMI®/™ cable (shorter than 3 m) with the HDMI logo. If no sound is heard in HDMI mode, users should check their PC settings and manually change the default audio output to HDMI. For "USB-C connection," the manual explains that it transmits digital video and audio signals from a PC to the monitor. It notes that some USB Hubs may not work and advises connecting USB devices directly to the monitor's USB port if not detected. USB-C does not support fast charging, and users should use a certified USB-C cable (1.5 m or less). The USB-C port supports PD (Power Delivery) and DP Alternate Mode (DP over USB-C) but is for PC power source, not the monitor's power source.

The "Troubleshooting" section addresses common issues. If nothing is displayed on the screen, users should check if the power cord is plugged in and if the signal cable is connected. If the screen display is unstable or shaky, or images leave shadow trails, users should verify that the appropriate resolution (1080p or recommended resolution) is selected, as interlaced resolutions like HDMI 1080i 60/50 Hz can cause flickering. Incorrect graphics card settings can also lead to blurred text or a truncated display. For image retention, users are advised to use a screen saver and power off the monitor when not in use. Pixilated spots (red, green, blue, white, or black) on the screen are considered normal for an LCD screen. If some functions are disabled, users should check the PC settings and input signal (HDR, No Signal). If an "Unrecognised monitor, Plug and Play (VESA DDC) monitor found" message appears, users should install the display driver from the LG website and ensure the graphics card supports Plug and Play. If 4K/5K resolution is unavailable, users should check the cable connection, ensure the resolution and refresh rate are set properly, and confirm that the connected external device supports 4K/5K resolution. The [HDMI/USB-C Deep Color] function should also be enabled in the monitor's settings.

Finally, the manual includes a section on "Using Remote Control," describing the functions of various buttons such as Power, Volume, Mute, Streaming Service buttons, Back, Q. Settings, Channel buttons, Up/Down/Left/Right/OK, and Home. It notes that some buttons and services may not be provided depending on the model or region.

LG 32SQ730S Specifications

General IconGeneral
Screen Size32 inches
Panel TypeIPS
Refresh Rate60 Hz
Aspect Ratio16:9
HDMI2
DisplayPort1
Built-in SpeakersYes (5W x 2)
HDRHDR10
Contrast Ratio1000:1
VESA Mount100 x 100 mm
Response Time5 ms
USB Type-C1
Smart TVYes
Viewing Angle178º
Color GamutsRGB 99%
PortsHDMI, DisplayPort, Headphone Out

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