The screen is fine, but it does not play any sound.
Try another programme.
If you use a set-top box, there will be no sound if you have set the volume of the set-top
box or your TV to 0 or enabled Mute. Set the volume to an appropriate level.
Sound Sound Out
Set the Sound Out to Internal TV Speaker + Optical or Internal TV Speaker, and
then check it once again. If you can hear the sound just fine, you need to set the external
speakers connected such as a soundbar.
There is no sound coming from one of the speakers.
Sound Sound Mode Settings Balance
Adjust the balance as necessary with the Navigation button in Balance.
When you are connecting to the AV IN / COMPONENT IN, check if the audio left / right
(white / red) cables are correctly connected. (AV IN / COMPONENT IN ports are
available in certain models only.)
The TV sound is not synchronized with the picture, or the sound sometimes breaks
up.
If this happens on only some of the programmes, it may be caused by the broadcasting
company’s transmission signal. Please have your broadcasting services provider (wired /
cable) diagnose the problem.
If all programmes are out of sync, go to Sound Additional Settings AV
Sync Adjustment and adjust the sync.
If you are using a set-top box, consult its supplier.
The volume changes when I change the programme.
The volume of different broadcasting stations’ transmission output may vary.
Sound Additional Settings Volume Mode Auto Volume
Set Auto Volume to On.
If you are using a set-top box, consult its supplier.
The sound does not work or only the background music is played in some
programmes.
(Programmes produced for export by broadcasting companies)
Wheel (OK)
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