To Next PageTo Next PageWhy is there no image on my LG Digital Signage?
If no image is displayed on your LG Digital Signage, ensure the power cord is correctly plugged into the power outlet. Also, check the signal cable and access the input menu to check the input signal. If the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual.
What to do if the screen image looks abnormal on my LG 49UH5F Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, check if the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the “Display” settings in Control Panel. Also, ensure the proper input signal is connected to the signal port; connect the signal cable that matches with the source input signal.
Why is the screen color abnormal on my LG Digital Signage?
If the screen color is abnormal on your LG Digital Signage, set the number of colors to more than 24 bits (true color) by selecting Control Panel - Display - Settings - Color Table menu in Windows. Check the connection status of the signal cable and re-insert the PC graphics card. Note that several pixels (red, green, white, blue or black color) may appear on the screen, which is not a malfunction of the LCD, but attributable to its unique characteristics.
What to do if the audio function does not work on LG 49UH5F?
If the audio function does not work on your LG Digital Signage, verify that the audio cable is connected properly. Adjust the volume and ensure the sound is set properly. Also, select the appropriate equalizer sound and check the volume level.
What to do if after-image appears on the LG 49UH5F?
If an after-image appears on your LG Digital Signage, use the screen-saver function, especially if you use a fixed image for a long time, as the pixels may be damaged. When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking, which is normal for LCD screen products.
What to do if the operation does not work normally on LG 49UH5F?
If the operation does not work normally on your LG Digital Signage, check if the Timer is set. Also, review the power control settings and check for any power interruptions.
What to do if the 'Unknown Product' message appears when connecting LG 49UH5F?
If the 'Unknown Product' message appears when connecting your LG Digital Signage, check if the function is supported by referring to the graphics card user manual.
General| Panel life | 50000 h |
|---|---|
| Response time | 8 ms |
| Display diagonal | 49 \ |
| Display brightness | 500 cd/m² |
| Display technology | IPS |
| Native aspect ratio | 16:9 |
| Contrast ratio (typical) | 1100:1 |
| Display diagonal (metric) | 123 cm |
| HDMI ports quantity | 3 |
| DVI-D ports quantity | 1 |
| VGA (D-Sub) input ports | 0 |
| Orientation | Horizontal/Vertical |
| Product color | Black |
| Product design | Digital signage flat panel |
| Bezel width (side) | 9.9 mm |
| Placement supported | Indoor |
| Bezel width (bottom) | 14.4 mm |
| Panel mounting interface | 300 x 300 mm |
| Cables included | AC, HDMI, RS-232 |
| Tilt angle range | 0 - 30 ° |
| Purpose | Universal |
| TV tuner integrated | - |
| Operating hours (hours/days) | 24/7 |
| International Protection (IP) code | IP5X |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Energy efficiency scale | A to G |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 79 W |
| Computer system type | System on Chip (SoC) |
| Operating system installed | Web OS |
| Package depth | 162 mm |
| Package width | 1197 mm |
| Package height | 740 mm |
| Package weight | 18800 g |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 80 % |
| Sustainability certificates | ENERGY STAR |
Weight and Dimensions| Depth | 39.9 mm |
|---|---|
| Width | 1098.6 mm |
| Height | 644.5 mm |
| Weight | 15400 g |
Guidelines for safely installing the product to prevent hazards.
Warnings and guidelines for using power cords and adapters safely.
Steps and warnings for safely moving the monitor to avoid damage or injury.
General safety guidelines for operating the monitor to prevent damage or accidents.
Instructions and precautions for securely mounting the monitor on a wall.
List and description of optional accessories available for the product.
Identification and function of the monitor's physical buttons and parts.
Step-by-step instructions for attaching the product's stand.
Guide for connecting the IR sensor for remote control functionality.
Instructions for orienting the monitor in a portrait display mode.
How to use the Kensington security lock for anti-theft protection.
Procedure for attaching or removing the decorative LG logo bracket.
Instructions for securing the memory cover to prevent theft.
Detailed steps and safety considerations for wall mounting the monitor.
Guide for connecting a computer to the monitor for display.
Instructions for connecting other external devices like DVD players.
How to connect multiple monitors in a daisy-chain configuration.
Solutions for issues where the screen remains blank or shows no image.
Steps to resolve issues with unrecognized product messages during connection.
Troubleshooting steps for distorted or abnormal display quality.
Advice on preventing and resolving image retention or ghosting effects.
Steps to fix problems with the monitor's audio output.
Solutions for color display issues such as poor resolution or instability.
General troubleshooting for unexpected operational failures or power issues.
