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Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?

• Have you installed the display driver?

- Be sure to install the display driver from our web site: http://www.lg.com.

- Make sure to check if the graphics card supports Plug and Play function.

No sound from the headphone port.

• Are images displayed without sound?

- Make sure that the headphone port connections are made properly.

- Try increasing the volume with the joystick.

- Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the operating system (OS) you use.)

4K/5K resolution is unavailable.

• Did you check the cable connection?

- Check if the cable is properly connected.

- It is recommended to use the accessories supplied with the product.

• Is the resolution and refresh rate set properly?

- Set the proper resolution and refresh rate in the PC screen resolution settings or the player's option menu.

• Does the connected external device support 4K/5K resolution?

- It is available only on external devices that support 4K/5K resolution.

- Check if the connected external device supports 4K/5K resolution.

• Is the [HDMI ULTRA HD Deep Color] function enabled? (In case of 4K)

- Go to [Settings] > [General] > [HDMI ULTRA HD Deep Color] function to enable the function.

• Did you set the [DisplayPort Version] to [1.4]? (In case of 5K)

- Go to [Settings] > [General] > [DisplayPort Version] to set the version to [1.4].

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LG 49WL95C-WE Specifications

General