Audio
Problems
Picture
OK
&
No
sound
No
output
from
one
of the speakers
Unusual sound
from
inside
the
product
Press the
VOL
or
VOLUME
button.
Sound muted? Press
MUTE
button.
,
Try
another channel. The problem
may
be
with
the
broadcast.
.,
Are
the audio cables installed properly?
, Adjust Balance
in
menu option.
A change
in
ambient humidity or temperature
may
result
in
an
unusual noise
when the product
is
turned on or off and does not indicate a fault
with
the
product.
No
sound
when connecting
HDMI/USB
Check
High
Speed
HDMI
cable.
" Check
USB
cable over version 2.0.
;~
Use normal
MP3
file.
'This feature
is
not available for
all
models.
-
--~
PC
Mode
Problems
The signal
is
out
of range
Vertical bar or stripe on
background &
Horizontal Noise &
Incorrect position
Screen color
is
unstable
or single color
" Adjust resolution. horizontal frequency.
or
vertical frequency.
'"
Check the input source.
,
Work
the
Auto configure or adjust clock. phase.
or
H/V position. (Option)
,-
Check the signal cable.
Reinstall the
PC
video card.
r -
-----.-------
-.--
.
------
.-
. -
--
..
-.
--
-
..
----
--
!
Movie
list
Problems
The
file
does not
appear on the
Movie
List.
Message
is
displayed
saying "This
file
is
invalid"
or the audio
is
working normally but
the
video
is
not working
normally.
Message
is
displayed
saying "Unsupported
Audio" or
the
video
is
working normally but
the
audio
is
not working
normally.
Subtitle
is
not working.
Check whether the
file
extension
is
supported.
Check whether the
file
is
playing normally on a Pc.
(Check whether thefile
is
damaged.)
Check whether the resolution
is
supported.
. Check whether the video/audio codec
is
supported.
Check whether the frame rate
is
supported.
Check whether the
file
is
playing normally on a Pc.
(Check whether thefile
is
damaged.)
Check whether the audio codec
is
supported.
Check whether the bit rate
is
supported.
Check whether the sample rate
is
supported.
Check whether the
file
is
playing normally on a Pc.
(Check whether thefile
is
damaged.)
Check whether the video
file
and subtitle
file
name are the same.
Check whether
the
video
file
and subtitle
file
are located
in
the same folder.
Check whether the subtitle
file
is
supported.
Check whether the language
is
supported. (When you open the subtitle
file
on a
PC,
you can check the language of the subtitle
file.)
17