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TROUBLESHOOTING
TROUBLESHOOTING
Problem Solution
Cannot control
the TV with the
remote control.
Check the remote control sensor on the product and try again.
Check if there is any obstacle between the product and the
remote control.
Check if the batteries are still working and properly installed (
to , to ).
No image
display and
no sound is
produced.
Check if the product is turned on.
Check if the power cord is connected to a wall outlet.
Check if there is a problem in the wall outlet by connecting
other products.
The TV turns o
suddenly.
Check the power control settings. The power supply may be
interrupted.
Check if the Automatic Standby (Depending on model) / Sleep
Timer / Timer Power off feature is activated in the TIMERS
settings.
If there is no signal while the TV is on, the TV will turn off
automatically after 15 minutes of inactivity.
When connect-
ing to the PC
(HDMI/DVI),
‘No signal’ or
‘Invalid Format’
is displayed.
Turn the TV off/on using the remote control.
Reconnect the HDMI cable.
Restart the PC with the TV on.
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