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Michelle CruzSep 7, 2025
Why are there lines or streaks on my LG TV screen?
- SShane FreemanSep 7, 2025
If you see lines or streaks on the images of your LG TV, inspect the antenna or try aiming it in a better direction.
To Next PageTo Next PageWhy are there lines or streaks on my LG TV screen?
If you see lines or streaks on the images of your LG TV, inspect the antenna or try aiming it in a better direction.
Why is there no sound on my LG TV but picture is fine?
If your LG TV displays no sound but shows images, first, press the VOL + or - button to adjust the volume. Check if the sound is muted by pressing the MUTE button. Try switching to other channels to rule out a broadcast issue. Ensure the audio cables are properly connected and verify that the TV Speaker feature is enabled in the menu.
LG TV screen is too dark, how to fix it?
If your LG TV screen appears extremely dark even when powered on, adjust the brightness and contrast settings in the menu option.
Why are subtitles not working on my LG TV?
If subtitles are not working on your LG TV, check if the file plays normally on a PC. Ensure the video and subtitle file names are the same and located in the same folder. Verify that the subtitle file and language are supported.
Why is my LG TV making unusual sounds?
If your LG TV produces an unusual sound from inside, it may be due to changes in ambient humidity or temperature when the product turns on or off. This is normal and does not indicate a problem with your product.
Why doesn't a file appear on the Movie List of my LG TV?
If a file does not appear on the Movie List of your LG TV, verify that the file extension is supported.
What to do if there is no sound on my LG 55LW6500 LCD TV?
First, try pressing the volume + or - button. Ensure the sound isn't muted by pressing the MUTE button. Also, try switching to other channels, as the problem might be with the broadcast. Finally, check that the audio cables are properly connected.
Why does my LG 55LW6500 LCD TV keep turning off?
Check the power control settings on your TV. A power interruption might be the reason. Also, verify if the Auto sleep feature is enabled in the Time settings. If there is no signal, the TV will automatically turn off after 15 minutes.
What to do if my LG TV says 'This file is invalid'?
If your LG TV displays a message saying 'This file is invalid' or the audio works but the video doesn't, check if the file plays normally on a PC to ensure it's not damaged. Also, verify if the resolution, video/audio codec, and frame rate are supported.
Why does my LG 55LW6500 have ghost images?
Pixels may be damaged from a fixed image displayed for an extended period (image burn). To prevent this, use a screen saver.
General| Screen shape | Flat |
|---|---|
| Display diagonal | 55 \ |
| Display brightness | - cd/m² |
| Motion interpolation technology | TruMotion |
| Dynamic contrast ratio marketing name | Ultra Contrast |
| 3D | Yes |
| Bundled software | Windows 7 Certified |
| 3D glasses quantity | 4 |
| Storage temperature (T-T) | -20 - 60 °C |
| Supported 3D technologies | LG Cinema 3D |
| Storage relative humidity (H-H) | 70 - 85 % |
| Operating relative humidity (H-H) | 70 - 80 % |
| Tuner type | Analog & digital |
| Analog signal format system | NTSC M, PAL BG, PAL DK, PAL I |
| Digital signal format system | - |
| Operating system installed | Web OS |
| Audio decoders | Dolby Digital |
| RMS rated power | 20 W |
| Number of speakers | 2 |
| Audio (L/R) in | 1 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 0 |
| Audio formats supported | AAC, AC3, EAC3, MP3 |
| Image formats supported | JPEG XR |
| Video formats supported | AVC, DIVX, H.264, MPEG1, MPEG2, MPEG4, XVID |
| Product color | Black |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (standby) | 1 W |
| Power consumption (typical) | 131 W |
| Operating temperature (T-T) | 0 - 40 °C |
Weight and Dimensions| Depth (with stand) | 341 mm |
|---|---|
| Height (with stand) | 851 mm |
| Depth (without stand) | 39 mm |
| Width (without stand) | 1296.7 mm |
| Height (without stand) | 784.9 mm |
| Weight (without stand) | - g |
General safety guidelines for TV operation, covering water proximity, ventilation, and plug safety.
Measures for power cord protection, electrical connections, and preventing fire or shock hazards.
Instructions for proper grounding, disconnecting the TV from main power, and antenna safety.
Guidelines for safely cleaning the TV, moving it, and ensuring proper ventilation.
Information on potential screen defects, generated sounds, and ventilation opening precautions.
Safety recommendations for 3D viewing, including eye strain and health warnings.
Guidance on disposing of mercury-containing lamps and preventing image burn-in.
Instructions for unpacking the TV and identifying all included accessories and components.
List and description of optional accessories available for purchase for the TV.
Identification and description of TV parts, buttons, and connection ports across various models.
Safety guidelines for lifting and moving the television to prevent damage or injury.
Step-by-step instructions for setting up the TV and securely attaching its stand.
Guidelines for safely placing the TV on a table, including ventilation and power connection.
Information on wall mounting requirements, VESA standards, and safety considerations.
Instructions for managing and tidying cables for a neat setup.
Description of remote control buttons, functions, battery replacement, and sensor operation.
Explanation of the Magic Motion remote control's advanced features and usage.
Procedures for registering, using, and taking precautions with the Magic Motion remote.
Important usage precautions for the Magic Motion remote control, including distance and interference.
Instructions for connecting the TV to an antenna, basic cable, or cable box for viewing.
Guide for the first-time TV setup, including language selection and basic settings.
How to watch TV and control basic functions using the remote control buttons.
How to access and customize frequently used TV settings via the quick menu.
Steps to access and navigate the TV's Home menu for settings and options.
Instructions for storing, editing, and managing TV channels.
How to select channels from the channel list and add them to favorite lists.
How to view information about the current program, such as audio, caption, and aspect ratio.
How to adjust image aspect ratio and other display options for optimal viewing.
Guide to changing AV modes and using the input list to select sources.
Instructions for establishing a wired network connection for the TV.
Guide for connecting the TV to a wireless network using an adapter or built-in Wi-Fi.
Steps for connecting to secured wireless networks using PIN or security key methods.
Details on LG's Premium technology for accessing online content and services.
Information on the LG App Store for downloading applications and app function overview.
Instructions for registering a new account to access LG Apps and premium services.
Guide to signing into the LG Apps account and managing account settings.
Steps for browsing, purchasing, and installing applications from the LG Apps store.
Instructions for accessing and managing applications installed through LG Apps.
Guide for connecting USB flash drives and external hard drives for media playback.
Instructions for connecting to DLNA servers to play media files like movies and music.
Steps to install the Nero MediaHome software required for DLNA functionality.
How to configure shared folders and start the DLNA server for media streaming.
Instructions for displaying and playing media content from DLNA servers.
Information on setting up DLNA DMR for remote media playback from devices.
How to browse and access media files from USB storage devices and DLNA servers.
Explanation of the 3D display technology and requirements for viewing 3D content.
Recommendations and guidelines for optimal viewing of 3D content on the TV.
Safety precautions for using 3D glasses, including handling, cleaning, and potential interference.
Information on recommended viewing distances and angles for 3D content.
Steps for viewing 3D content and adjusting various 3D imaging settings.
Information on obtaining source code and license terms for open source software.
An illustrated guide showing how to connect various external devices to the TV.
Instructions for connecting players like HD receivers, DVD, and VCRs using HDMI.
Guide for connecting devices via DVI-HDMI cables for digital video transmission.
Instructions for connecting devices using component cables for analog video and audio.
Guide for connecting devices via composite cables for analog video and audio signals.
Steps for connecting a PC to the TV using HDMI for optimal image quality.
Instructions for connecting a PC using DVI-HDMI cables for digital video signal.
Guide for connecting a PC using D-sub 15 pin signal cables for analog video.
Important notes regarding PC connections, resolution, and aspect ratio settings.
Solutions for common TV issues like remote control failure, no image/sound, or sudden power off.
Steps to resolve audio problems, including no sound, muted audio, or speaker output issues.
Troubleshooting for video problems such as poor image quality, bars, lines, or black spots.
Solutions for issues encountered when playing movie files, including format and subtitle problems.
