What to do if 'Unknown Product' message appears on LG 55VH7B?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if the audio function does not work on my LG Monitor?
If the audio function on your LG Monitor isn't working, check that the audio cable is properly connected. Also, make sure the volume of the external device is adjusted appropriately and that the sound settings are correctly configured. Try selecting the appropriate equalizing sound on the external device.
Why is the screen color on my LG Monitor abnormal?
If the screen color on your LG Monitor appears abnormal, first, set the color depth to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Also, check the connection status of the signal cable and try re-inserting the PC video card. Note that the appearance of a few red, green, white, or black pixels is normal for LCD panels and not a malfunction.
Why does the screen image look abnormal on my LG Monitor?
If the screen image looks abnormal on your LG Monitor, check that the video card resolution and frequency are supported by the monitor. If the frequency is out of range, set the resolution to the recommended setting in the Control Panel Display Setting menu. Also, ensure you are using the correct signal cable that matches the source input signal.
What to do if after-image appears on my LG Monitor?
If you notice an after-image on your LG Monitor, and you've been using a fixed image for an extended period, it may cause pixel damage. To prevent this, use the screen-saver function. If a dark image is displayed after a high-contrast image, image sticking can occur, which is normal for LCD screens.
How to prevent after-image on LG 55VH7B Digital Signage?
If an after-image appears on your LG Digital Signage, use the screen-saver function to prevent pixel damage due to prolonged use of a fixed image. Image sticking may occur when a dark image is displayed after an image with high contrast. This is normal for LCD screen products.
What to do if the screen image looks abnormal on my LG Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution to the recommended setting in the Control Panel Display Setting menu. Also, ensure the correct input signal is connected to the signal port; connect the signal cable that corresponds to the source input signal.
What to do if the audio function doesn't work on LG Digital Signage?
If the audio function does not work on your LG Digital Signage, check if the audio cable is connected properly. Adjust the volume of the external device and ensure the sound is set appropriately. Also, select the appropriate equalizing sound on the external device and adjust its volume.
What to do if the audio function does not work on LG 55VH7B?
If your LG Digital Signage's audio function isn't working, check if the audio cable is properly connected. Also, verify and adjust the volume of the external device and ensure the sound settings are correctly configured. Selecting the appropriate equalizing sound on the external device may also resolve the issue.
Why is the screen color abnormal on my LG 55VH7B?
If the screen color on your LG Digital Signage appears abnormal, set the number of colors to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Also, check the connection status of the signal cable and re-insert the PC graphics card. Note that the appearance of several pixels (red, green, white, or black) is normal for LCD panels and not a malfunction.
Precautions related to electrical power supply and connections.
Safety guidelines for installing the display unit.
Safety guidelines for handling and moving the product.
Guidelines for safe operation and maintenance of the product.
General| Panel Technology | IPS |
|---|---|
| Brightness | 500 cd/m² |
| Viewing Angle (H x V) | 178° x 178° |
| Response Time | 8 ms |
| Operating Hours | 24/7 |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5W |
| Frequency | 50/60 Hz |
| VESA Mount | 400 x 400 mm |
| Built-in Speaker | Yes |
| Commercial Use | Yes |
| Screen Size | 55" |
| Resolution | 1920 x 1080 |
| Input Ports | HDMI, USB, DVI |
| Output Ports | DP, Audio Out |
| Orientation | Portrait / Landscape |
| External Control | RS-232C |
| Input Voltage | 100-240 V |
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