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LG 65EF9500 User Manual

LG 65EF9500
103 pages
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Printed in KoreaP/NO : MFL69264602 (1507-REV00)
CHASSIS : EA59E
MODEL : 65EF9500 65EF9500-UA
CAUTION
BEFORE SERVICING THE CHASSIS,
READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
OLED TV
SERVICE MANUAL
North/Latin America http://aic.lgservice.com
Europe/Africa http://eic.lgservice.com
Asia/Oceania http://biz.lgservice.com
Internal Use Only

Table of Contents

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LG 65EF9500 Specifications

General IconGeneral
Screen shapeFlat
Response time- ms
Display diagonal65 \
Display brightness- cd/m²
Display technologyOLED
Native aspect ratio16:9
Supported video modes2160p
Screen format adjustments4:3, 16:9, Auto, Zoom
Supported graphics resolutions3840 x 2160
Motion interpolation technology-
3DYes
3D typePassive
App storeLG Content Store
3D glasses quantity2
Supported 3D technologiesFPR 3D
Tuner typeAnalog & digital
Operating system version2.0
Operating system installedWeb OS
Sound modesClear Voice III
Audio decodersDTS, Dolby Digital
RMS rated power20 W
Product colorMetallic, White
Audio formats supportedAAC, AC3, EAC3, HE-AAC, MP2, MP3, PCM, RA-Lossless, WMA
Image formats supportedJPEG XR, JPS, MPO
Video formats supportedDIVX HD
High Dynamic Range (HDR) supportedNo
HDMI ports quantity3
DVI-D ports quantity0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports1
Consumer Electronics Control (CEC)SimpLink
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)0.3 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)236.2 mm
Height (with stand)883.9 mm
Weight (with stand)25809 g
Depth (without stand)50.8 mm
Width (without stand)1447.8 mm
Height (without stand)840.7 mm
Weight (without stand)21182 g

Summary

OLED TV SERVICE MANUAL

CONTENTS

SAFETY PRECAUTIONS

Essential safety guidelines for servicing the TV.

SERVICING PRECAUTIONS

Precautions to be taken during servicing operations.

SPECIFICATION

Technical specifications of the OLED TV model.

ADJUSTMENT INSTRUCTION

Step-by-step instructions for adjusting TV settings.

SAFETY PRECAUTIONS

Leakage Current Hot Check

Procedure for checking AC leakage current under operating conditions.

SERVICING PRECAUTIONS

General Servicing Precautions

General guidelines for safe and effective servicing.

Electrostatically Sensitive (ES) Devices

Handling precautions for static-sensitive electronic components.

SPECIFICATION

ADJUSTMENT INSTRUCTION

3. Adjustment items

Lists the specific adjustments to be performed.

4. Automatic Adjustment

Procedures for automated adjustment processes.

4.3. LAN Inspection

4.4. LAN PORT INSPECTION(PING TEST)

Steps for performing a LAN port ping test.

4.6. WIFI MAC ADDRESS CHECK

# HDMI1 (C/S: 0xE6, 0x72) - HDMI UHD Deep Off Case

# HDMI2 (C/S: 0xA0, 0xD5) - HDMI UHD Deep On Case

EDID data for HDMI2 with UHD deep color ON.

# HDMI2 (C/S: 0xE6, 0x62) - HDMI UHD Deep Off Case

EDID data for HDMI2 with UHD deep color OFF.

# HDMI3 (C/S: 0xE6, 0x52) - Not Support HDMI UHD Deep Color Case

EDID data for HDMI3, not supporting UHD Deep Color.

# HDMI4 (C/S: 0xE6, 0x42) - Not Support HDMI UHD Deep Color Case

# AC3 HDMI1 (C/S: A0,EE)_6G_UHD Deep Color ON

EDID data for AC3 HDMI1, 6G UHD Deep Color ON.

# AC3 HDMI2 (C/S: A0,DE)_6G_UHD Deep Color ON

EDID data for AC3 HDMI2, 6G UHD Deep Color ON.

# AC3 HDMI3 (C/S: A0,CE)_6G_UHD Deep Color ON(*TBD)

EDID data for AC3 HDMI3, 6G UHD Deep Color ON (TBD).

# AC3 HDMI1 (C/S: E6,7B)_3G_UHD Deep Color OFF

# AC3 HDMI2 (C/S: E6,6B)_3G_UHD Deep Color OFF

EDID data for AC3 HDMI2, 3G UHD Deep Color OFF.

# AC3 HDMI3 (C/S: E6,5B)_3G_UHD Deep Color OFF

EDID data for AC3 HDMI3, 3G UHD Deep Color OFF.

# PCM HDMI1 (C/S: A0,60)_6G_UHD Deep Color ON

EDID data for PCM HDMI1, 6G UHD Deep Color ON.

# PCM HDMI3 (C/S: A0,40)_6G_UHD Deep Color ON(*TBD)

# PCM HDMI1 (C/S: E6,ED)_3G_UHD Deep Color OFF

EDID data for PCM HDMI1, 3G UHD Deep Color OFF.

# PCM HDMI2 (C/S: E6,DD)_3G_UHD Deep Color OFF

EDID data for PCM HDMI2, 3G UHD Deep Color OFF.

# PCM HDMI3 (C/S: E6,CD)_3G_UHD Deep Color OFF

EDID data for PCM HDMI3, 3G UHD Deep Color OFF.

5.2.5. Green Eye Inspection Guide

5.3. Manual White balance Adjustment

Step-by-step guide for manually adjusting white balance.

5.3.1. W/B adj. Objective & How-it-works

Explains the objective and working principle of white balance adjustment.

5.3.6. Adjustment method

5.3.6.1. Auto WB calibration

Procedure for automatic white balance calibration.

5.3.6.2. OLED White balance table

Table detailing white balance settings for OLED panels.

5.6. 3D pattern test

5.7. HDMI ARC Function Inspection

Procedure for inspecting HDMI ARC function.

6. GND and Internal Pressure check

6.1. Method

Method for checking Ground and Internal Pressure.

7. AUDIO output check

Procedure for checking audio output performance.

8. USB S/W Download (optional, Service only)

Instructions for downloading software via USB.

BLOCK DIAGRAM

1. LM14A + URSA9 Circuit Block Diagram

Circuit block diagram for LM14A and URSA9.

2. LM14A + URSA11 I2C Block Diagram

2. LM14A + URSA11 I2C Block Diagram

I2C communication block diagram for LM14A and URSA11.

3. URSA11 Block Diagram

3. URSA11 Block Diagram

Block diagram illustrating the URSA11 component.

4. LM14A + URSA11 Power Block Diagram

4. LM14A + URSA11 Power Block Diagram

Power distribution block diagram for LM14A and URSA11.

5. Tuner/CI Block Diagram

5. Tuner/CI Block Diagram

Block diagram showing the Tuner and CI interface.

6. Video/Audio In Block Diagram

6. Video/Audio In Block Diagram

Block diagram for video and audio input signals.

7. Audio Out Block Diagram

7. Audio Out Block Diagram

Block diagram illustrating audio output circuitry.

8. HDMI

8. HDMI

Block diagram for HDMI connections and signaling.

9. USB / WIFI / M-REMOTE / UART

9. USB / WIFI / M-REMOTE / UART

Block diagram for USB, Wi-Fi, M-Remote, and UART interfaces.

10. LM14A + URSA11 Internal Block

10. LM14A + URSA11 Internal Block

Internal block diagram of the LM14A and URSA11 processors.

EXPLODED VIEW

EXPLODED VIEW

Diagram showing the TV's components and their assembly.

SCHEMATIC DIAGRAM

LM14A Power Sequence

IC100 LGE5332(LM14A)

IC100 LGE5332(LM14A)

Pin details and functions for the LGE5332 (LM14A) IC.

CI Region

[EG92 ONLY] PWR

LM14A CPU

LM14A CORE

Core voltage regulation for the LM14A CPU.

Renesas MICOM

HDMI

[OLED]MULTI JACK

USB DOWN STREAM

Full Scart(18 Pin Gender)

Ethernet Block

AUDIO AMP(NTP7515)

[SCART AUDIO MUTE]

HEADPHONE AMP

B-CAS (SMART CARD) INTERFACE

TU_CIRCUIT

TU_SYMBOL_V_DVB

DVB-S2 LNB Part Allegro

[51P Vx1 output wafer]

[41P Vx1 output wafer]

[41P Vx1 output wafer]

Output wafer signals for Vx1 interface.

eMMC I/F

RS-232C Control INTERFACE

RS232C

Serial communication interface connector.

URSA9 VIDEO/OSD LOCKn

MIU1 (U11 ONLY)

MIU1 (U11 ONLY)

Memory Interface Unit (MIU) for U11.

GPIO (RESERVED FOR U11)

URSA11_VID

U11 MIU POWER ONLY

U11P MIU

Memory Interface Unit (MIU) for U11.

Contents of LCD TV Standard Repair Process

Standard Repair Process

A. Video error

Troubleshooting for "Vertical/Horizontal bar" errors.

B. Power error

Troubleshooting for power issues during operation.

C. Audio error

Troubleshooting for audio distortion or noise.

E. Noise

Troubleshooting for circuit or mechanical noise.

F. Exterior defect

Troubleshooting for physical exterior damage.

Contents of LCD TV Standard Repair Process Detail Technical Manual

Standard Repair Process Detail Technical Manual

D. Function error

Checking Wi-Fi cable and 3.3V supply.

A. Video error_No video/Normal audio

Checking and adjusting White Balance values.

A. Video error_Video error, video lag/stop

TUNER checking part identification.

A. Video error _Vertical/Horizontal bar, residual image, light spot

Checking LCD TV connection for input signals.

A. Video error_Color error

Checking link cable contact for color errors.

B. Power error _No power

Checking power input voltage and ST-BY voltage.

B. Power error _Off when on, off whiling viewing

Checking the power off mode settings.

C. Audio error_No audio/Normal video

Checking speaker and voltage for no audio issues.

Appendix : Exchange the Module (1)

Appendix : Exchange the Module (2)

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