To Next PageTo Next PageWhy does my LG Digital Signage display 'Unknown Product'?
If the “Unknown Product” message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
How to prevent after-image on LG 65SM5C Digital Signage?
If an after-image appears on your LG Digital Signage and you use a fixed image for a long time, it may damage the pixels. Use the screen-saver function. Note that this is normal for LCD screen products.
What to do if the screen image looks abnormal on LG Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, check if the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. (The settings may differ depending on your operating system.) Also, ensure the proper input signal is connected to the signal port; connect the signal cable that matches with the source input signal.
How to fix the audio on my LG 65SM5C?
If the audio function is not working on your LG Digital Signage, please check the following: * Ensure the audio cable is properly connected. * Adjust the volume settings. * Verify the sound settings are correctly configured. * Select the appropriate equalizer sound. * Adjust the volume again to ensure it is at a suitable level.
Why is the screen color abnormal on my LG 65SM5C Digital Signage?
If the screen color on your LG Digital Signage appears abnormal, try the following: * Set the number of colors to more than 24 bits (true color) by navigating to [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Note that the exact settings location may vary depending on your operating system. * Check the connection status of the signal cable. * Re-insert the PC graphics card. Keep in mind that several pixels (red, green, blue, white, or black color) may appear on the screen, which is attributable to the unique characteristics of the LCD panel and does not indicate a malfunction.
What to do if no image is displayed on my LG 65SM5C Digital Signage?
If no image appears on your LG Digital Signage, ensure the power cord is correctly plugged into the power outlet. Also, check the signal cable and access the input menu to verify the input signal. If the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications.
Why the operation does not work normally on my LG Monitor?
If your LG Monitor isn't operating normally, check if the Timer is set. Also, review the power control settings. Note that a power interruption could also cause this issue.
General| Panel Technology | IPS |
|---|---|
| Viewing Angle (H x V) | 178° x 178° |
| Response Time | 8 ms |
| Operating Hours | 24/7 |
| Orientation | Landscape / Portrait |
| Speaker | 10W x 2 |
| Operating Temperature | 0°C to 40°C |
| Operating Humidity | 10% to 80% |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5W |
| Operating System | webOS |
| Screen Size | 65 inches |
| Input | HDMI, USB |
| Output | DP |
| External Control | RS-232C |
| Power Supply | 100-240V AC |
| Input Ports | HDMI, DVI-D, DisplayPort, USB |
| Native Resolution | 1920 x 1080 (Full HD) |
