26
ENGLISH
The screen image looks abnormal.
Problem Action
Is the screen position wrong? • Check if the graphics card resolution and frequency are supported by
the product. If the frequency is out of range, set to the recommended
resolution in the (Control Panel → Display → Setting) menu. (The settings
may differ depending on your operating system.)
The screen is displayed abnormally. • The proper input signal is not connected to the signal port. Connect the
signal cable that matches with the source input signal.
• Condensation may appear on the screen. It will disappear in a certain
period of time after the product is powered on.
- The condensation formed inside the product is a natural phenomenon
and is not covered under warranty. (IPX6 is a standard to protect the
product from 100L of water per minute and not from infiltration of
moisture in the air into the set.)
The screen’s brightness seems dark. • Change the screen brightness settings.
• Check the [Easy Brightness Control] settings.
• If the internal temperature of the enclosure rises, the screen’s brightness
may darken.
- Make sure to regularly clean the heat exchanger within the enclosure.
- Install the heat exchanger within the enclosure where it non-blocked
external/internal air flow.
After-image appears on the product.
Problem Action
After-image appears when the product
is turned off.
• If you use a fixed image for a long time, the pixels may be damaged. Use
the screen-saver function.
• When a dark image is displayed on the screen after an image with high
contrast (black and white or gray), this may cause image sticking. This is
normal for LCD screen products.
To Next Page
