30
Message Possible causes Possible corrective measures
Calls not
available
Dialling error New network not authorized.
New SIM card
inserted.
Check for new restrictions.
Pre-paid charge
limit reached.
Contact service provider or reset limit
with PIN2.
Phone
cannot be
switched on
On/Off key
pressed too briefly.
Press the On/Off key for at least two
seconds.
Battery is not
charged.
Charge battery. Check the charging
indicator on the display.
Charging
error
Battery is not
charged.
Charge battery.
Outside
temperature is too
hot or cold.
Make sure phone is charging at a
normal temperature.
Contact problem
Check the charger and its connection
to the phone.
No voltage Plug the charger into a different socket.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Troubleshooting
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