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Message Possible causes Possible corrective measures
No sound Vibration mode
Check the settings status of the sound menu to make sure
you are not in vibrate or silent mode.
Hang up or
freeze
Intermittent software
problem
Remove the battery, insert it again and switch on the phone.
Try to perform a software update via the website.
Phone locked
and does not
function.
Restarting the phone
1.Turn the phone off.
2.Remove the back cover.
3.Remove the battery and reinstall it.
4.Close the back cover.
5.Turn the phone on again.
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