92
Message Possible causes Possible corrective measures
SD card not
working
FAT16, FAT32 file
system supported
Check SD card file system via card
reader, or format SD card using the
phone.
The screen
does not
turn on
when I
receive a
call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the area
around the proximity sensor. Make
sure that the area around the proximity
sensor is clean.
No sound Vibration mode
Check the settings status in the sound
menu to make sure you are not in
vibration or silent mode.
Hangs up
or freezes
Intermittent
software problem
Try to perform a software update via
the website.
Troubleshooting
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