54
TROUBLESHOOTING
Odour
ezDispense
Wrinkling Hot and cold water supply hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the supply hose
connections.
Spin speed may be too high.
• Set the spin speed to suit the garment type.
Symptoms Possible Cause & Solution
Musty or mildewy
odour in appliance
Inside of drum is not cleaned properly.
• Run the
Tub Clean
function regularly.
Odours can occur if the drain hose is not properly installed, causing
siphoning (water flowing back inside of the appliance).
• When installing the drain hose, make sure that it does not get kinked or
blocked.
If the detergent dispenser is not cleaned regularly, odours can occur
from mold or foreign substances.
• Remove and clean the detergent dispenser, especially the top and bottom
of the dispenser’s opening.
Symptoms Possible Cause & Solution
Refill Alarm continues
to display when
detergent/softener is
added.
Detergent/softener has built up on the fluid level sensor.
• Open the compartment covers and clean the insides of the
ezDispense
compartments with warm water. Use a soft brush to remove any residue.
If the
Refill Alarm
is displayed continuously, call for service.
The amount of detergent/softner is not enough for the sensor to detect.
• Fill the detergent/softner up to the
MAX
line in the compartment.
Too much/too little
detergent or softener
dispensed.
The default dispense amounts setting may need to be changed.
• Check and change the default dispense amounts setting.
The ezDispense doesn't
dispense detergent/
softener.
The ezDispense function is off.
• Turn on the
ezDispense
function.
The ventilation holes are blocked.
• Clean the ventilation holes for the lids on the compartments with warm
water.
Symptoms Possible Cause & Solution
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