LG F4Y913 CTA1 Series

Karen JacksonAug 6, 2025

What to do if my LG F4Y913 CTA1 Washer shows a UE UNBALANCE ERROR?

J
jweaverAug 6, 2025
If your LG Washer displays a UE UNBALANCE ERROR, it could be due to a couple of reasons. First, the clothes might be too wet, so try rearranging the load for better spinning. Close the door and press the Start/Pause button. It might take a moment to start spinning, as the door needs to lock first. Alternatively, if the load is too small, adding one or two similar or smaller items can help balance it. Again, close the door, press Start/Pause, and wait for the spin cycle to begin once the door is locked.

Brand	LG
Model	F4Y913 CTA1 Series
Category	Washer
Language	English

Brand

Model

F4Y913 CTA1 Series

Caring for the Environment

Environmental and Economical Tips

Tips for efficient use of the appliance to save resources and reduce environmental impact.

Selecting Extra Options and Functions

Guidance on choosing additional wash options for better results.

Disposal of the Packaging Material

Instructions on how to properly dispose of the appliance's packaging.

Disposal of Your Old Appliance

Guidelines for the environmentally sound disposal of the old appliance.

Safety Instructions

Read All Instructions Before Use

Emphasizes the importance of reading all safety guidelines before operating the appliance.

Warning and Caution

Highlights critical safety information indicating potential for serious injury or minor damage.

Technical Safety

Covers safety aspects related to appliance usage by different age groups and capabilities.

Maximum Capacity

Specifies the maximum load capacity for washing cycles.

Installation Safety

Safety precautions related to installing the washing machine.

Electrical Connection Safety

Safety guidelines for connecting the appliance to the electrical supply.

Operation Safety

Safety warnings and precautions for operating the washing machine.

Installation

Parts and Specifications

Details the components and technical specifications of the washing machine.

Specifications

Technical details including power supply, weight, and dimensions of the appliance.

Accessories

Lists and illustrates the included accessories with the appliance.

Installation Place Requirements

Specifies the necessary conditions and clearances for installing the appliance.

Wooden Floors (Suspended Floors)

Advice on installing the appliance on wooden or suspended floors to reduce vibration.

Unpacking the Appliance

Step-by-step guide on how to safely unpack the washing machine.

Removing the Transit Bolt Assemblies

Instructions for removing transit bolts to prevent damage during use.

Levelling the Appliance

Procedures for ensuring the appliance is level for stable operation.

Using Anti-Slip Sheets

Guidance on using anti-slip sheets to prevent appliance movement.

Connecting the Water Supply Hose

Instructions on how to connect the water supply hose to the appliance and tap.

Installing the Drain Hose

Steps for correctly installing the drain hose for proper water drainage.

Operation

Operation Overview

General steps for using the washing machine for the first time and general operation.

Control Panel Features

Explanation of the buttons, display, and indicators on the control panel.

Time and Status Display

Details on understanding the appliance's display and status indicators.

Preparing the Wash Load

Guidance on sorting clothes and checking care labels before washing.

Adding Detergents and Softeners

Information on detergent dosage and using the ezDispense function.

Using the ezDispense Function

Instructions for using the automatic detergent and softener dispensing system.

Using the Manual Dispense Function

Instructions for manually adding detergents and softeners to the dispenser.

Adding Detergent Tablets

How to use detergent tablets directly in the drum.

Adding Water Softener

Guidance on using water softeners for hard water conditions.

Washing Programme

Details of available wash programmes, their temperatures, and load capacities.

Extra Options

Overview of additional wash options like Steam, Wrinkle Care, and TurboWash.

Selectable Maximum Spin Speed

Information on available spin speeds for different wash programmes.

Consumption Data

Data on energy, water consumption, and programme durations.

Extra Options and Functions

Customizing programmes with temperature, spin, Rinse+, and Intensive options.

Using Special Options

How to customize programmes using special options like Steam.

Using Basic Options

How to use basic options like Pre Wash, Add Item, and Delay End.

Changing Dispense Level for a Single Load

Adjusting the amount of detergent or softener dispensed.

Changing Default Dispense Amounts

Setting the default amounts for detergent and softener dispensing.

Setting Dispenser 2 for Same Liquid Detergent

Configuring both dispensers for the same type of liquid detergent.

Setting Dispenser 2 for Different Liquid Detergent

Configuring dispensers for different types of liquid detergent.

Cleaning the ezDispense Pumping System

Procedure for cleaning the pumping system to change detergent types.

Settings

Options for Child Lock and other appliance settings.

Smart Functions

LG ThinQ Application

How to use the LG ThinQ app to communicate with the appliance remotely.

LG ThinQ Application Features

Overview of features like Remote Start, Download Cycle, Tub Clean Coach.

Installing LG ThinQ and Connecting Appliance

Step-by-step guide to connect the appliance to the LG ThinQ app.

Activating Network Connection

Process for activating the appliance's Wi-Fi and network connection.

Using the Appliance Remotely

How to control the appliance remotely using the LG ThinQ app.

Smart Diagnosis

Feature for diagnosing and solving appliance issues via the LG ThinQ app.

Using LG ThinQ to Diagnose Issues

Steps to use the app for troubleshooting appliance problems.

Using Audible Diagnosis to Diagnose Issues

Method for diagnosing issues using audible tones from the appliance.

Maintenance

Cleaning After Every Wash

Steps for cleaning the door, door seal, and drum after each wash.

Cleaning the Exterior

How to clean the appliance's exterior surfaces and door.

Cleaning the Appliance Periodically

Information on periodic cleaning tasks for the appliance.

Tub Clean

Description of the Tub Clean programme for internal cleaning.

Cleaning the Water Inlet Filter

Instructions for cleaning the water inlet filter to prevent sediment buildup.

Cleaning the Drain Pump Filter

Steps for cleaning the drain pump filter and emergency water evacuation.

Cleaning the ezDispense Drawer

Detailed guide on cleaning the automatic detergent dispenser drawer.

Troubleshooting

Before Calling for Service

Advice on initial checks before contacting customer service for issues.

Error Messages

Table of error codes and their possible causes and solutions.

ezDispense Error Messages

Specific error messages and solutions for the ezDispense system.

Noises You Might Hear

Explains common noises and their possible causes and solutions.

Operation Issues

Troubleshooting common operational problems like water leakage or non-operation.

Performance Issues

Solutions for performance problems like poor stain removal, staining, or wrinkling.

Odour Issues

Causes and solutions for musty or mildewy odours in the appliance.

ezDispense Issues

Troubleshooting problems related to the ezDispense function.

Wi-Fi Connection Issues

Solutions for problems connecting the appliance to the Wi-Fi network.

LG F4Y913 CTA1 Series - User Manual

Table of Contents

Questions and Answers: