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SMART FUNCTIONS
ENGLISH
Using LG ThinQ to Diagnose 
Issues
If you experience a problem with your Wi-Fi 
equipped appliance, it can transmit 
troubleshooting data to a smartphone using the 
LG ThinQ
 application.
• Launch the 
LG ThinQ
 application and select the 
Smart Diagnosis
 feature in the menu. Follow 
the instructions provided in the 
LG ThinQ
 
application.
Using Audible Diagnosis to 
Diagnose Issues
Follow the instructions below to use the audible 
diagnosis method.
• Launch the 
LG ThinQ
 application and select the 
Smart Diagnosis
 feature in the menu. Follow 
the instructions for audible diagnosis provided 
in the 
LG ThinQ
 application.
1
Open the fridge door and then hold the phone 
on the upper right 
ThinQ
 logo.
2
Press and hold the 
Freezer
 button for three 
seconds or longer while holding your phone to 
the speaker until the data transfer is complete.
3
After the data transfer is complete, the 
diagnosis will be displayed in the application.
•  For best results, do not move the phone while 
the tones are being transmitted.