51
EN
Symptoms Reason Solution
There is condensation 
inside the appliance 
or on the bottom of 
the vegetable drawer 
cover.
Did you store hot food without 
cooling it first?
 • Cool the hot food first before putting 
it inside the fridge or freezer.
Did you leave the appliance 
door open?
 • Although the condensation will 
disappear soon after you close the 
appliance door, you can wipe it with 
a dry cloth.
Do you open and close the 
appliance door too frequently?
 • Condensation can form due to the 
temperature difference from the 
outside. Wipe out the dampness with 
a dry cloth.
Did you put warm or moist 
food inside without sealing it 
in a container?
 • Store food in a covered or sealed 
container.
Frosts has formed in 
the freezer 
compartment.
Doors may not be closed 
properly?
 • Check if the food item inside the 
appliance is blocking the door and 
make sure that the door is tightly 
closed.
Did you store hot food without 
cooling it first?
 • Cool the hot food first before putting 
it in the fridge or freezer 
compartment.
Is the air entry or exit of the 
freezer compartment blocked?
 • Make sure that air entry or exit is not 
blocked so that the air can circulate 
inside.
Is the freezer compartment 
overfilled?
 • Maintain an appropriate space 
between items.