LG GMJ916NSHV User Manual (English)

Questions and Answers:

J
John JonesAug 21, 2025
Why is my LG GMJ916NSHV Refrigerator icemaker not making enough ice?
- K
  Kevin BerryAug 22, 2025
  If your LG Refrigerator's icemaker isn't producing enough ice, it could be due to several reasons. The demand may exceed the icemaker's capacity, which is about 50-80 cubes in 24 hours. Check if the house water supply is properly connected, the valve is fully open, and not clogged. The water filter may need replacement approximately every six months, when the indicator turns on, the water dispenser output decreases, or the ice cubes are smaller than normal. Low water pressure or a reverse osmosis system could also be the cause. Finally, ensure the tubing connecting the fridge to the water supply isn't kinked.
J
Joseph MedinaAug 23, 2025
Why are my LG GMJ916NSHV fridge and freezer section not cooling?
- J
  Joanna WalkerAug 23, 2025
  If your LG Refrigerator's fridge and freezer aren't cooling, first ensure the fridge display control isn't set to OFF. If it is, cancel the OFF mode. Also, check if the fridge is in Display mode. If the fridge was recently installed, it can take up to 24 hours to reach the desired temperature. If the fridge was recently relocated and stored for a long period of time or moved on its side, let it stand upright for 24 hours before connecting it to power. Finally, if the fridge is in the defrost cycle, wait 40 minutes after completion to see if the temperature restores.
A
Austin JohnsonAug 25, 2025
Why is my LG Refrigerator icemaker not making ice?
- Y
  Yesenia BakerAug 26, 2025
  If your LG Refrigerator's icemaker isn't making ice, it could be because it was recently installed or connected; it can take up to 24 hours to start making ice. Make sure the icemaker is turned on by locating the Ice On/Off button. Check that the fridge is connected to a water supply and the shutoff valve is fully open. Ensure that the icemaker shutoff arm moves freely. Finally, reverse osmosis filtration systems can sometimes reduce water pressure, causing issues.
J
John WardAug 27, 2025
Why is my LG Refrigerator not dispensing water?
- K
  Kristina ChavezAug 27, 2025
  If your LG Refrigerator is not dispensing water, especially after a new installation or recently connecting the water line, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants. Ensure the dispenser panel isn't locked by pressing and holding the Lock button for three seconds. Check that the dispenser is set to water dispensing by pressing the Water button. Also, make sure all fridge or freezer doors are properly closed. If you recently replaced the water filter, flush the system as described above. Check for kinks in the tubing connecting the fridge to the water supply, and ensure the house water supply is connected and the valve is fully open.
S
shane93Aug 27, 2025
Why is my LG Refrigerator not dispensing ice?
- K
  Kelly MossAug 28, 2025
  If your LG Refrigerator is not dispensing ice, ensure all doors are completely closed. If the dispenser is used infrequently, check for ice cubes clumping together in the ice bin and break them up. Clear any frost or ice fragments from the delivery chute with a plastic utensil after removing the ice bin. Make sure the dispenser display is not locked by pressing and holding the Lock button for three seconds. Also, check that the ice bin isn't empty and the shutoff arm isn't obstructed.
J
John PierceAug 29, 2025
Why are my LG Refrigerator and smartphone not connecting to the Wi-Fi network?
- S
  Shannon KingAug 29, 2025
  If your LG appliance and smartphone aren't connecting to Wi-Fi, double-check the Wi-Fi password. Remove the Wi-Fi network from your smartphone and re-register the appliance on LG SmartThinQ. Turn off mobile data and use Wi-Fi. Ensure the wireless network name (SSID) uses only English letters and numbers. Set the router frequency to 2.4 GHz. Finally, move the router closer to the appliance.
M
Misty TorresAug 30, 2025
Why is my LG Refrigerator not cooling?
- M
  Michael StoneAug 31, 2025
  Several factors can cause your LG Refrigerator to not cool properly. The fridge display control might be set to OFF; cancel the OFF mode. It could be in Display mode; refer to page 21 for Display mode instructions. The fridge may be in the defrost cycle; wait 40 minutes after the cycle completes. If recently installed or relocated, allow up to 24 hours to reach the desired temperature, ensuring it stands upright for 24 hours after relocation. Modern fridges also require more operating time. Frequent door openings, large amounts of food, or hot food can affect cooling. Ensure doors are closed completely. A hot location can also cause the compressor to run longer.
H
hansenchristopherSep 1, 2025
What to do if my LG GMJ916NSHV Refrigerator is not dispensing ice?
- V
  Vanessa CarrollSep 1, 2025
  If your LG Refrigerator is not dispensing ice, ensure all doors are completely closed. Check the ice bin for clumping; break up the ice if needed. Clear any frost or ice fragments from the delivery chute using a plastic utensil after removing the ice bin. Make sure the dispenser display is not locked by pressing and holding the Lock button for three seconds. If the ice bin is empty, it may take up to 90 minutes for more ice to be available and about 24 hours to completely refill.
E
Erin LucasSep 2, 2025
Why is my LG Refrigerator cooling system running too much?
- J
  Justin McdonaldSep 3, 2025
  If your LG Refrigerator is running too much, remember that modern fridges require more operating time but use less energy. If recently plugged in, it can take up to 24 hours to cool completely. Avoid frequent door openings and adding large amounts of food, especially hot food. Ensure doors are completely closed; if not, refer to the Doors will not close completely or pop open section in Parts & Features Troubleshooting. The fridge should not be in a hot location (above 43°C). Clean the condenser cover and vents with a vacuum cleaner, after disconnecting the mains.
S
sextonbrittanySep 4, 2025
Why is my LG GMJ916NSHV Refrigerator or freezer section too warm?
- K
  Kimberly LynchSep 4, 2025
  If your LG Refrigerator or freezer section is too warm, remember that after installation, it can take up to 24 hours to reach the desired temperature. Ensure air vents aren't blocked by rearranging items. Reduce the frequency and duration of door openings. Avoid operating the unit in temperatures above 43°C. Cool hot food before placing it inside. Also, make sure the doors are closed correctly and the temperature control is properly set. Finally, wait 40 minutes after a defrost cycle to confirm the temperature has been restored.

LG GMJ916NSHV Specifications

General

Energy Efficiency Class	A++
Color	Noble Steel
Noise Level	39 dB
Water Dispenser	Yes
Ice Maker	Yes
Door Cooling	Yes
Defrost Type	Frost Free
Dimensions (H x W x D)	1790 x 912 x 738 mm
Weight	128 kg
Annual Energy Consumption	376 kWh/year