49
EN
Symptoms Reason Solution
Frost or condensation 
has formed inside or 
outside the appliance.
Did you open and close the 
appliance door frequently or is 
the appliance door improperly 
closed?
 • Frost or condensation can form if the 
outside air penetrates inside the 
appliance.
Is the installation environment 
humid?
 • Condensation can appear on the 
exterior of the appliance if the 
installation area is too humid or on a 
humid day such as a rainy day. Wipe 
off any moisture with a dry cloth.
The appliance is 
noisy and generates 
abnormal sounds.
Is the appliance installed on a 
weak floor or improperly 
leveled?
 • Install the appliance on a solid and 
flat area.
Does the rear of the appliance 
touch the wall?
 • Adjust the installation position to 
allow enough clearance around the 
appliance.
Are objects scattered behind 
the appliance?
 • Remove the scattered objects from 
behind the appliance.
Is there an object on top of the 
appliance?
 • Remove the object on top of the 
appliance.
The side or front of 
the appliance is 
warm.
There are anti condensation 
pipes fitted to these areas of 
the appliance to reduce 
condensation forming from 
around the door area.
 • The heat releasing pipe to prevent 
condensation is installed on the front 
and side of the appliance. You may 
feel it particularly hot right after the 
appliance is installed or during the 
summer. You can be assured that 
this is not a problem and is quite 
normal.
There is water inside 
or outside of the 
appliance.
Is there water leakage around 
the appliance?
 • Check if the water has leaked from a 
sink or another place.
Is there water on the bottom of 
the appliance?
 • Check if the water is from the 
thawed frozen food or a broken or 
dropped container.