COMPLAINT POINTS TO BE CHECKED REMEDY
Cooling is • Is the power cord unplugged from the outlet? • Plug to the outlet.
impossible. • Check if the power S/W is set to OFF. • Set the switch to ON.
• Check if the fuse of power S/W is shorted. • Replace a regular fuse.
• Measure the voltage of power outlet. • If voltage is low, wire newly.
Cooling ability • Check if the set is placed close to wall. • Place the set with the space of about 10cm.
is poor. • Check if the set is placed close to stove, gas • Place the set apart from these heat
• cooker and direct rays. • appliances.
• Is the ambient temperature high or • Make the ambient temperature below.
• the room door closed?
• Check if putting in hot foods. • Put in foods after they get cold.
• Did you open the door of the set too often • Don't open the door too often and close
• or check if the door is closed up? • it firmly.
• Check if the Control is set to "Min". • Set the control to mid-position.
Foods in the • Are foods placed in cooling air outlet? • Place foods in high temperature section.
Refrigerator • (Front Part)
are frozen. • Check if the Display LED is set to "Max". • Set the Display LED to "Mid".
• Is the ambient temperature below 5°C? • Set the Display LED to "Min".
Dew or ice • Is watery foods kept? • Seal up watery foods with wrap.
forms in the • Check if putting in hot foods. • Put in foods after they get cold.
chamber of • Did you open the door of the set too • Don't open the door too often and close
the set. • often or check if the door is closed up. • it firmly.
Dew forms • Check if ambient temperature and humidity • Wipe dew with a dry cloth. This happening
in the Out Case. of surroumcling air are high. • is solved in low temperature and humidity
• naturally.
• Is the gap in the door packed? • Fill up the gap.
Abnormal • Is the set positioned in a firm and even place? • Adjust the Adjust Screw, and position
noise generates. • in the firm place.
• Does any unnecessary objects exist • Remove the objects.
• in the back side of the set?
• Check if the Drip Tray is not firmly fixed. • Fix it firmly on an original position.
• Check if the cover of mechanical room • Place the cover at an original position.
• in below and front side is taken out.
To close the door • Check if the door packing becomes dirty • Clean the door packing.
is not handy. • by filth such as juice.
• Is the set positioned in a firm and even place? • Position in the firm place and adjust the
• Adjust Screw.
• Is too much food putted in the set? • Keep foods not to reach the door.
Ice and foods • Check if the inside of the set becomes dirty. • Clean the inside of the set.
smell unpleasant. • Did you keep smelly foods without wraping? • Wrap smelly foods.
• It smells plastic. • The new products smell plastic, but it is
• removed after 1-2 weeks.
● In addition to the items described left, refer to the followings to solve the complaint.
Check if dew forms in
the Freezer.
Replace the
Components of
defrosting circuit.
Check Refrigerating
Cycle.
Check the
Thermistor
Defrosting
is poor.
The cycle
is faulty.
Repair the cycle.
Replace the
Thermistor.
The operation of
the Thermistor is
poor.
6-4 SERVICE DIAGNOSIS CHART
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