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Trouble Shooting
This chapter lists some problems that you might encounter while
using your phone. Some problems require that you call your service
provider, but most of problems you encounter are easy to correct
yourself.
Message Possible causes
Possible Corrective
measures
SIM error There is no SIM card in the
phone or you may have
inserted it incorrectly.
Make sure that the SIM card
is correctly inserted.
No connection
to the network
Signal weak
Outside GSM network
Move higher to a window or
open space. Check service
provider coverage map.
Codes do not
match
When you want to change
a security code you have
to confirm the new code
by entering it again. The
two codes that you have
entered do not match.
Contact your Service Provider.
Function
cannot be set
Not supported by Service
Provider or registration
required
Contact your Service Provider.
Calls not
available
Dialling error
New SIM card inserted
Charge limit reached
New network not authorised.
Check for new restrictions.
Contact Service Provider or
reset limit with PIN 2.
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