77
Trouble Shooting
This chapter lists some problems that you might encounter while using your
phone. Some problems require that you call your service provider, but most of
problems you encounter are easy to correct yourself.
Message Possible causes Possible Corrective measures
SIM error
There is no SIM card in
the phone or you may
have inserted it incorrectly.
Make sure that the SIM card is
correctly inserted.
No
connection to
the network
Signal weak
Outside GSM network
Move higher to a window or open
space. Check service provider
coverage map.
Codes do not
match
When you want to change
a security code you have
to confirm the new code
by entering it again. The
two codes that you have
entered do not match.
Contact your Service Provider.
Function
cannot be set
Not supported by Service
Provider or registration
required
Contact your Service Provider.
Calls not
available
Dialling error
New SIM card inserted
Charge limit reached
New network not authorised. Check
for new restrictions. Contact Service
Provider or reset limit with PIN 2.
Phone cannot
be switched
on
On/Off key pressed too
briefly
Battery empty
Battery contacts dirty
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean contacts.
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