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LG LDP6797 Series - User Manual

LG LDP6797 Series
183 pages
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The information is intended for experienced Technicians, not for the Customer
The information is subject to changes or updates without notice
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of
this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
Copyright © 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
MARCH 2020
LG TECHNICAL BOOKLET
SVC Bulletins
• The information is intended for experienced Technicians, not for the Customer
• The information is subject to changes or updates without notice
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of
this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
Copyright © 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
MARCH 2020
LG Technical Booklet
1. SERVICE BULLETINS
2. MARCH NEWSLETTERS
3. ERROR CODE MASTER LIST

Table of Contents

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Questions and Answers

  • A
    Alyssa DixonJul 27, 2025
    What to do if the LG LDP6797 Dishwasher shows a DRAIN ERROR?
    • S
      Samantha SerranoJul 27, 2025
      If your LG Dishwasher displays a DRAIN ERROR, it could be due to several reasons. First, check and clean the filter assembly. Also, inspect the drain hose for any kinks or blockages and remove them. The inner hole of the drain case might be blocked, so repair or replace the drain motor. Other potential causes include a clogged air gap (clean the air gap), a knockout plug of the garbage disposal not removed (remove the knock out plug), a locked or defective washing motor (replace the pump casing assembly), wiring issues (check and reconnect the wire), a stuck drain motor impeller (clean the drain motor), or a damaged controller (replace the controller).
  • J
    jeremiah55Jul 31, 2025
    What to do if the LG LDP6797 Dishwasher displays a DRAIN ERROR?
    • A
      Amanda WardJul 31, 2025
      If your LG Dishwasher displays a DRAIN ERROR, you can try the following: First, clean the filter assembly. Next, remove any kinks or blockages in the drain. You may also need to clean the air gap or the drain motor. Ensure the wire is properly connected. Additionally, remove the knock out plug. If these steps don't resolve the issue, the drain motor or pump casing assembly might need repair or replacement, or the controller might need replacing.
  • B
    brittney33Aug 5, 2025
    What to do if the LG Dishwasher displays a LEAKAGE ERROR?
    • H
      Heather WintersAug 5, 2025
      If your LG Dishwasher is showing a LEAKAGE ERROR, there are several potential causes. The door gasket may have come loose or fallen off, requiring replacement of the door liner assembly. The float assembly might be stuck, necessitating replacement of the floater assembly. Other possible issues include a damaged controller (replace the controller), an improperly connected seal assembly to the sump (reassemble the seal on the sump), the unit not being leveled properly (make it level), or using the wrong detergent (use dishwasher detergent).
  • J
    jordanrobertAug 9, 2025
    How to fix an INLET ERROR on an LG LDP6797 Dishwasher?
    • T
      Tammy AllenAug 9, 2025
      If your LG Dishwasher displays an INLET ERROR, it could be due to several reasons. Ensure the water supply tap is open. Check the wiring connection and reconnect if necessary. Inspect the inlet hose for kinks and repair if needed. Low (below 10 psi) or high (above 120 psi) water pressure can also cause this, so call a plumber for service. Clean the filter of the inlet valve if it's clogged. Check the electric resistance of the inlet valve (23~27?). Also, check and reconnect the wire. If the impeller of the air breaker is stuck, replace the air breaker. Check the electric resistance of the hall sensor. In case of damaged controller replace the controller.
  • L
    lawrence37Aug 13, 2025
    What to do if the LG LDP6797 Dishwasher displays an INLET ERROR?
    • W
      williamsonelizabethAug 13, 2025
      If your LG Dishwasher displays an INLET ERROR, try the following: Begin by opening the water supply tap. Check and reconnect the wire. Inspect and, if necessary, repair the inlet hose. Clean the filter of the inlet valve and verify the electric resistance of the inlet valve (23~27?). Also, check the electric resistance of the hall sensor. You may need to replace the air breaker or the controller. If the problem persists, call a plumber for service.
  • G
    gbrownAug 17, 2025
    Why does my LG LDP6797 Dishwasher show a BUBBLE ERROR?
    • T
      Thomas CunninghamAug 17, 2025
      A BUBBLE ERROR on your LG Dishwasher typically indicates oversudsing, which is caused by using improper detergent. Make sure to only use detergents designed for dishwashers. Another cause could be failure to level the dishwasher, so ensure it is properly leveled.
  • S
    Sara SimmonsAug 22, 2025
    How to fix a BUBBLE ERROR on my LG LDP6797 Dishwasher?
    • N
      nicholashallAug 22, 2025
      If your LG Dishwasher displays a BUBBLE ERROR, make sure that you only use detergents which are designed for use in dishwashers. Also, ensure that the dishwasher is level and properly installed.

Summary

Refrigerator Service Bulletins

Mullion Malfunction

Mullion broken or not working; requires replacement or door adjustment.

Grille Assembly Issue

Grille assembly deformed/melted/burned; requires replacement of specific parts.

Compressor Standardization

Standardize SVC compressor; check FLS compatibility & update PCB software.

Washer Service Bulletins

Touch Button Operation Issue

Touch button not operating/intermittent; replace control panel or assembly.

Dishwasher Service Bulletins

PCB and Harness Change

Change of PCB and Harness; replace PCB with updated part.

HE Appliance Service Bulletins

No Backlight; Abnormal Display

No backlight or abnormal display; replace with new LED Array.

Module Failure

Module failure; use changed OLED Module P/N with included cable kit.

No Signal; Line Defect

No signal or line defect; replace with new Panel.

LG LDP6797 Series Specifications

General IconGeneral
BrandLG
ModelLDP6797 Series
Energy Star RatingYes
Stainless Steel TubYes
Wash CyclesHeavy, Rinse, Turbo
Third RackYes
Width23 3/4"
ColorStainless Steel

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