44 SMART FUNCTIONS
SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to 
communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
1
Use a smartphone to check the strength of 
the wireless router (Wi-Fi network) near the 
appliance.
 • If the distance between the appliance and the 
wireless router is too far, the signal strength 
becomes weak. It may take a long time to 
register or installation may fail.
2
Turn off the Mobile data or Cellular Data on your 
smartphone.
3
Connect your smartphone to the wireless router.
NOTE
 • To verify the Wi-Fi connection, check that Wi-Fi 
 
icon on the control panel is lit.
 • The appliance supports 2.4 GHz Wi-Fi networks 
only. To check your network frequency, contact your 
Internet service provider or refer to your wireless 
router manual.
 • LG SmartThinQ is not responsible for any network 
connection problems or any faults, malfunctions, or 
errors caused by network connection.
 • The surrounding wireless environment can make 
the wireless network service run slowly.
 • If the appliance is having trouble connecting to the 
Wi-Fi network, it may be too far from the router. 
Purchase a Wi-Fi repeater (range extender) to 
improve the Wi-Fi signal strength.
 • The network connection may not work properly 
depending on the Internet service provider.
 • The Wi-Fi connection may not connect or may 
be interrupted because of the home network 
environment.
 • If the appliance cannot be registered due to 
problems with the wireless signal transmission, 
unplug the appliance for about a minute, then plug 
in the appliance and try again.
 •
 • The wireless network name (SSID) should be a 
combination of English letters and numbers. (Do not 
use special characters.)
 • Smartphone user interface (UI) may vary depending 
on the mobile operating system (OS) and the 
manufacturer.
 • If the security protocol of the router is set to WEP, 
network setup may fail. Change the security 
protocol (WPA2 is recommended), and register the 
product again.
Installing the LG SmartThinQ 
Application
Search for the LG SmartThinQ application from the 
Google Play Store or Apple App Store on a smart 
phone. Follow instructions to download and install the 
application.
 • For appliances with the  or   logo