46 SMART FUNCTIONS
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Hold the Lock button for three seconds.
• If the display has been locked for over five
minutes, you must deactivate the lock and
then reactivate it.
2 Open the right refrigerator door.
3 Hold the mouthpiece of your phone in front of
the speaker that is located on the right hinge
of the refrigerator door.
4 Press and hold the Freezer button for three
seconds while continuing to hold your phone
to the speaker.
5 After you hear three beeps, release the
Freezer button.
6 Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown is
over and the tones have stopped, the
diagnosis will be displayed in the application.
• For best results, do not move the phone while
the tones are being transmitted.
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