19
EN
Installing the LG ThinQ 
Application
Search for the LG ThinQ application from the 
Google Play Store or Apple App Store on a 
smartphone. Follow instructions to download and 
install the application.
Open Source Software Notice 
Information
To obtain the source code that is contained in 
this product, under GPL, LGPL, MPL, and other 
open source licenses that have the obligation to 
disclose source code, and to access all referred 
license terms, copyright notices and other relevant 
documents, please visit https://opensource.lge.
com.
LG Electronics will also provide open source code 
to you on CD-ROM for a charge covering the cost 
of performing such distribution (such as the cost of 
media, shipping, and handling) upon email request 
to opensource@lge.com.
This offer is valid to anyone in receipt of this 
information for a period of three years after our last 
shipment of this product.
Smart Diagnosis
TM
 
This feature is only available on models with the 
c or d logo.
Use this feature to help you diagnose and solve 
problems with your appliance.
NOTE
 • For reasons not attributable to LGE’s 
negligence, the service may not operate due 
to external factors such as, but not limited to,   
Wi-Fi unavailability, Wi-Fi disconnection, local 
app store policy, or app unavailability.
 • The feature may be subject to change without 
prior notice and may have a different form 
depending on where you are located.
Using LG ThinQ to Diagnose 
Issues
If you experience a problem with your Wi-Fi 
equipped appliance, it can transmit troubleshooting 
data to a smartphone using the LG ThinQ 
application.
 • Launch the LG ThinQ application and 
select the Smart Diagnosis
TM
 feature in the 
menu. Follow the instructions provided in the 
LG ThinQ application.