<;;5$6.J
lb
Message Possible causes Possible corrective measures
>(=$4(#656&
#;;4.,#7.($&
,#)-5-&#&4(7&
(*&5++(+-2
O5:(95&7"5&
#;;4.,#7.($2
;&&!#; &
&t& 2
<&&!#; & 7" 5& General&7#8&t&Apps2
=&&!#; & 7" 5& #; ;& t& Uninstall2
D#44-&$(7&
#9#.4#845
>.#4.$/&5++(+& K5=&$57=(+%&$(7&#)7"(+.-562
K5=&C@G&,#+6&
.$-5+7562
D"5,%&*(+&$5=&+5-7+.,7.($-2
3+5F;#.6&,"#+/5&4.:.7&
+5#,"562
D($7#,7&-5+9.,5&;+(9.65+&(+&+5-57&4.:.7&
=.7"&3@KN2
3"($5&
,#$$(7&85&
7)+$56&($
I$iI**&%5'&;+5--56&
7((&8+.5*4'2
3+5--&7"5&I$iI**&%5'&*(+&45#-7&7=(&
-5,($6-2
P#775+'&.-&$(7&
,"#+/562
D"#+/5&8#775+'2&D"5,%&7"5&,"#+/.$/&
.$6.,#7(+&($&7"5&6.-;4#'2
D"#+/.$/&
5++(+
P#775+'&.-&$(7&
,"#+/562
D"#+/5&8#775+'2
I)7-.65&75:;5+#7)+5&
.-&7((&"(7&(+&,(462
G#%5&-)+5&;"($5&.-&,"#+/.$/&#&
$(+:#4&75:;5+#7)+52
D($7#,7&;+(845:
D"5,%&7"5&,"#+/5+&#$6&.7-&,($$5,7.($&
7(&7"5&;"($52
K(&9(47#/5
34)/&7"5&,"#+/5+&.$7(&#&6.**5+5$7&
()74572
D"#+/5+&65*5,7.95 O5;4#,5&7"5&,"#+/5+2
R+($/&,"#+/5+ V-5&($4'&(+./.$#4&01&#,,5--(+.5-2
K):85+&$(7&
#44(=562
!"5&E.J56&6.#44.$/&
$):85+&*)$,7.($&
.-&($2
D"5,%&7"5&C577.$/-&:5$)&#$6&7)+$&
7"5&*)$,7.($&(**2