<;;5$6.J
lN
FAQ
!".-&,"#;75+&4.-7-&-(:5&;+(845:-&'()&:./"7&5$,()$75+&="5$&)-.$/&'()+&
;"($52&C(:5&;+(845:-&+5A).+5&'()&7(&,#44&'()+&-5+9.,5&;+(9.65+B&8)7&:(-7&
#+5&5#-'&7(&*.J&'()+-54*2
Message Possible causes Possible corrective measures
C@G&,#+6&
5++(+
!"5+5&.-&$(&C@G&,#+6&
.$&7"5&;"($5&(+&.7&.-&
.$-5+756&.$,(++5,74'2
G#%5&-)+5&7"#7&7"5&C@G&,#+6&.-&
,(++5,74'&.$-5+7562
K(&$57=(+%&
,($$5,7.($i&
>+(;;56&
$57=(+%
C./$#4&.-&=5#%&(+&
'()&#+5&()7-.65&7"5&
,#++.5+&$57=(+%2
G(95&7(=#+6&#&=.$6(=&(+&.$7(&
#$&(;5$&#+5#2&D"5,%&7"5&$57=(+%&
(;5+#7(+&,(95+#/5&:#;2
I;5+#7(+&#;;4.56&
$5=&-5+9.,5-2
D"5,%&="57"5+&7"5&C@G&,#+6&.-&:(+5&
7"#$&d|\N&:($7"-&(462&@*&-(B&,"#$/5&
'()+&C@G&(+&VC@G&,#+6&'()+&
$57=(+%&;+(9.65+h-&$5#+5-7&8+#$,"2&
D($7#,7&'()+&-5+9.,5&;+(9.65+2
D(65-&6(&
$(7&:#7,"
!( & , " # $ / 5 & # & - 5 , ) + . 7 ' &
,(65B&:)-7&$556&
7(&,($*.+:&7"5&$5=&
,(65&8'&+5F5$75+.$/&
.72
@*&'()&*(+/57&7"5&,(65B&,($7#,7&'()+&
-5+9.,5&;+(9.65+2
!"5&7=(&,(65-&'()&
5$75+56&6(&$(7&
:#7,"2
K(&
#;;4.,#7.($-&
,#$&85&-57
K(7&-);;(+756&8'&
-5+9.,5&;+(9.65+&(+&
+5/.-7+#7.($&+5A).+562
D($7#,7&'()+&-5+9.,5&;+(9.65+2