16
Troubleshooting
Cannot control the TV with the remote control.
• Check the remote control sensor on the product and try again.
• Check if there is any obstacle between the product and the remote
control.
• Check if the batteries are still working and properly installed
( to , to ).
No image display and no sound is produced.
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other
products.
The TV turns off suddenly.
• Check the power control settings. The power supply may be
interrupted.
• Check if the Auto Power Off (Depending on model) /
Sleep Timer / Timer Power Off feature is activated in the
Timers settings.
• If there is no signal while the TV is on, the TV will turn off
automatically after 15 minutes of inactivity.
When connecting to the PC (HDMI/RGB), ‘No Signal’,
‘Check signal cable’ or ‘Unsupported Format’ is displayed.
• Turn the TV off/on using the remote control.
• Reconnect the HDMI/RGB cable.
• Restart the PC with the TV on.
If TV is turned off automatically.
• If Timer Power On is enabled, the TV will be turned on at the
specified time. If you do not operate the TV for two hours, the TV
will be turned off automatically.
• To disable this function, use your remote control to go to
(Settings) Timers Timer Power On
2 Hours Auto Power Off Off.
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