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More information about supported files can be found in Being Aware of the

Information Supported Video File Formats in the User Guide.

I cannot find a file in the Media Player.

Check whether the files saved on your USB storage device can be read by the PC.

Check that the file extension is supported.

Change the filter to All.

I see a message that says the file is not supported.

Check that the file plays without any problems on the video player on a PC. (Check for

file damage.)

Check that the file extension is supported.

Check that the resolution is supported.

Check that the video codec is supported.

Check that the frame rate is supported.

I get a message saying “This audio is not supported” or the video is playing

normally but the audio is not.

Check that the file plays without any problems on the video player on a PC. (Check for

file damage.)

Check that the file extension is supported.

Check that the audio codec is supported.

Check that the bit rate is supported.

Check that the sample frequency is supported.

Check that the number of audio programmes is supported.

I cannot see the subtitles.

Check that the file plays without any problems on the video player on a PC. (Check for

file damage.)

Check that the video and subtitle files have the same name.

Also check that both the video file and the subtitle file are in the same folder.

Check that the subtitle file format is supported.

Check that the language is supported.

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Questions and Answers:

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LG OLED65A26LA Specifications

General

Ethernet LAN	Yes
Wi-Fi Direct	No
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Number of OSD languages	37
Headphone outputs	-
RF connector type	F, IEC
RF ports quantity	1
HDMI ports quantity	3
SCART ports quantity	0
USB 2.0 ports quantity	2
Consumer Electronics Control (CEC)	SimpLink
Teletext standards	EPG, Mega TTX
Audio formats supported	MP2, MP3, AAC, HE-AAC, WMA, AC3, AC4, PCM, apt-X, EAC3
Video formats supported	HEVC, VP9
Video compression formats	MPEG2, HEVC, MPEG4, VP9, H.265
Subtitle formats supported	DVB
Picture processing technology	LG AI Picture Pro
High Dynamic Range (HDR) technology	Dolby Vision IQ, Filmmaker Mode, High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG)
Color name	Dark Iron Silver
Product color	Silver
Panel mounting interface	300 x 200 mm
Screen shape	Flat
Display diagonal	65 \
Display brightness	- cd/m²
Display technology	OLED
Native aspect ratio	16:9
Native refresh rate	50 Hz
Viewable size diagonal	1651 mm
Display diagonal (metric)	165.1 cm
Screen format adjustments	4:3, 16:9, Zoom
Viewing angle, horizontal	180 °
Certification	Lativù 4K / Tivusat 4K
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Music apps	Spotify
Video apps	Amazon Prime Video, Apple TV, DAZN, Disney+, NOW TV, Netflix, RaiPlay, Rakuten TV, YouTube
Sports apps	DAZN, Sports Alerts
Lifestyle apps	Sedition Art
Operating system version	22
Operating system installed	Web OS
Tuner type	Digital
Number of tuners	1 tuner(s)
Digital signal format system	DVB-S2, DVB-T2
Package type	Box
Package depth	172 mm
Package width	1600 mm
Package height	950 mm
Package weight	24800 g
Sound modes	AI Sound Pro
Audio decoders	Dolby Atmos, Dolby Digital
RMS rated power	20 W

Weight and Dimensions

Stand width	1057 mm
Depth (with stand)	235 mm
Height (with stand)	896 mm
Weight (with stand)	17300 g
Depth (without stand)	45.9 mm
Width (without stand)	1449 mm
Height (without stand)	832 mm
Weight (without stand)	17100 g