Settings HDMI Deep Color.
The screen looks too dim or dark.
Picture Select Mode
Switch Select Mode to your desired picture mode. (Standard, Vivid, etc.)
This applies to the current input mode only.
Picture Advanced Settings Brightness Motion Eye Care
Switch Motion Eye Care to Off. This applies to the current input mode only.
Picture Advanced Settings Reduce Blue light
Switch Reduce Blue light to Off.
General OLED Care Care Picture Settings
Switch Care Picture Settings to Off.
General Energy Saving
Switch Energy Saving Step to either Off or Minimum.
The screen brightness keeps changing.
General Energy Saving
Switch Energy Saving Step to either Off or Minimum.
General AI Service AI Picture Pro
Switch AI Picture Pro to Off.
General AI Service AI Brightness Settings
Switch AI Brightness Settings to Off.
ULTRA HD video does not display.
With some HDMI cables, signals may not be received.
Change the settings of the connected device to the supported signal.
Troubleshooting Sound Issues
Troubleshooting Sound Issues
If you experience any of the problems below while using the product, please check the
following. There may not be a problem with the product.
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