Appendix 97
Message Possible causes Possible corrective measures
Calls not
available
Dialing error New network not authorized.
New SIM card inserted. Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or
reset the limit with PIN2.
Phone cannot
be turned on
On/Off key pressed too
briefly.
Press the On/Off key for at
least two seconds.
Battery is not charged.
Charge battery. Check the
charging indicator on the
display.
Charging
error
Battery is not charged. Charge battery.
Outside temperature is
too hot or cold.
Make sure phone is charging
at a normal temperature.
Contact problem
Check the charger and its
connection to the phone.
No voltage
Plug the charger into a
different outlet.
Charger defective Replace the charger.
Wrong charger
Use only original LG
accessories.
Number not
allowed.
The Fixed dialing number
function is on.
Check the Settings menu and
turn the function off.
Impossible to
receive/ send
SMS & photos
Memory full
Delete some data, such as
applications or messages from
your phone to make more
memory available.
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