LG Ultragear 38GN950 - User Manual

Other manuals for LG Ultragear 38GN950

Quick Setup Guide6 pages

Questions and Answers

A
Alyssa HuffmanJul 28, 2025
How to fix an LG Monitor when nothing is displayed on the screen?
- L
  Lorraine SharpJul 29, 2025
  If nothing is displayed on your LG Monitor screen, here are some things to check: * Ensure the power cord is correctly plugged into the power outlet. * Verify the power cable connection and press the power button. * Confirm the connected input is enabled in Settings > Input. * If the monitor is in sleep mode, move the mouse or press a key on the keyboard. * Check if the computer is turned on. * If the signal cable between the PC and the monitor is missing or disconnected, check the cable and reconnect it. * Install the display driver from the LG website. * Make sure the graphics card supports Plug and Play.
A
amandajonesAug 3, 2025
Why is there no sound from the headphone port on my LG Ultragear 38GN950 Monitor?
- J
  jimmylindseyAug 3, 2025
  If you're not getting any sound from the headphone port on your LG Monitor, try the following: 1. Ensure the headphone port connections are properly made. 2. Increase the volume using the joystick. 3. Set the audio output of the PC to the monitor you are using. 4. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound and set the Monitor as the default device.
J
Justin OrtizAug 9, 2025
Why is the screen display unstable and shaky on my LG Ultragear 38GN950 Monitor?
- A
  Anthony CarpenterAug 9, 2025
  If your LG Monitor's screen display is unstable, shaky, or images leave shadow trails, it might be due to the resolution. If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may flicker. Change the resolution to 1080p or the recommended resolution.
K
Kristen JensenAug 15, 2025
What to do if the display color is abnormal on my LG Ultragear 38GN950?
- P
  Pamela Jones MDAug 15, 2025
  If the display color on your LG Monitor is abnormal, try these steps: * Set the color to 24 bit (true color) or higher. * Check if the signal cable is connected properly. * Reconnect the cable or reinsert the PC's graphics card.
J
Joshua ChungAug 21, 2025
Why does my LG Ultragear 38GN950 screen retain an image?
- M
  Michelle EwingAug 22, 2025
  If your LG Monitor screen retains an image, it's because displaying a still image for a prolonged time may cause damage, resulting in image retention. Use a screensaver to extend the monitor's lifetime.

Summary

LICENSE

ASSEMBLING AND PREPARING

Supported Drivers and Software

Download and install the latest drivers and software from the LG website for optimal performance.

Product and Button Description

Identifies and describes the monitor's physical buttons, including the joystick and power LED.

How to Use the Joystick Button

Explains how to use the joystick for navigation, volume control, and brightness adjustment.

How to Use the Lighting Button

Details how to operate the monitor's back lighting, including color and brightness adjustments.

Moving and Lifting the Monitor

Provides essential guidelines for safely handling and transporting the monitor to prevent damage.

Installing on a Table

Instructions for placing the monitor on a desk, ensuring adequate ventilation and space.

Adjusting the Stand Height

Guide on safely adjusting the monitor's vertical screen height for comfortable viewing.

Adjusting the Angle

Instructions on how to tilt the monitor screen forward or backward for optimal viewing angles.

Tidying up Cables

Guidance on organizing cables using the monitor's built-in cable management features.

Using the Kensington Lock

Information on installing and utilizing the Kensington security system for physical protection.

Installing the Wall Mount Plate

Steps for attaching a wall mount plate, noting the plate is sold separately.

Installing on the Wall

Instructions for wall mounting, including VESA standards, screw types, and clearance requirements.

USING THE MONITOR

Connecting to a PC

Details on connecting the monitor to a PC, including Plug and Play functionality.

HDMI Connection

How to connect the monitor via HDMI, covering cable types and potential issues.

DisplayPort Connection

Instructions for connecting the monitor using DisplayPort, including cable compatibility.

Connecting AV Devices

Guidance on connecting external AV devices to the monitor, primarily via HDMI.

Connecting Peripherals

USB Cable connection

Information on using the monitor as a USB hub and connecting various USB devices.

Connecting Headphones

Instructions for connecting headphones to the monitor's audio output port.

USER SETTINGS

Activating the Main Menu

Procedure for accessing and navigating the monitor's on-screen display (OSD) menu.

Main Menu Features

Overview of the main menu options available, including Input, Power Off, Settings, Game Mode, and Exit.

Menu Settings

Details how to access and configure various settings categories like Game Mode, Picture Adjust, Input, and General.

Game Mode Presets

Explains various Game Mode presets (Gamer 1/2, FPS, RTS, Vivid, Reader, HDR Effect, sRGB) for different gaming scenarios.

HDR Game Mode Settings

Details Game Mode settings specifically optimized for High Dynamic Range (HDR) content.

Game Adjust - Overclock Feature

Instructions for enabling or disabling the overclock feature to achieve higher refresh rates.

Game Adjust - Adaptive-Sync

Information on Adaptive-Sync (FreeSync) for smoother gaming, including supported interfaces and cards.

Game Adjust - Black Stabilizer

How to adjust black contrast for better visibility in dark game scenes and distinguishing objects.

Game Adjust - Response Time

Options to adjust the monitor's response time (Faster, Fast, Normal, Off) for different visual needs.

Game Adjust - Cross Hair

Enables an on-screen crosshair for FPS games, with selectable styles.

Game Adjust - Game Reset

Option to reset game-related settings to their default values.

Picture Adjust - Core Settings

Adjusts basic picture quality settings like brightness, contrast, sharpness, gamma, and color temperature.

Picture Adjust - Color Customization

Allows detailed color tuning using R/G/B adjustments and six-color hue/saturation controls.

Picture Adjust - Black Level and DFC

Configures black level for HDMI and controls the Dynamic Contrast feature (DFC).

Picture Adjust - Picture Reset

Resets all picture adjustment settings to their factory default values.

Input Settings - Source and Ratio

Selects input source and adjusts screen aspect ratio (Full Wide, Original, Just Scan).

Input Settings - Auto Input Switch

Enables or disables automatic switching to a newly connected input source.

General Settings - Audio and Language

Configures audio output settings (Waves MaxxAudio) and display language for the OSD menu.

General Settings - Power Saving

Manages energy saving features, including SMART ENERGY SAVING modes and lighting options.

General Settings - Power and Compatibility

Controls power LED, standby, HDMI compatibility, and DisplayPort version settings.

General Settings - Local Dimming

Optimizes contrast ratio for HDR content by adjusting brightness in dark and bright screen areas.

General Settings - Backlight and OSD Lock

Manages variable backlight effects, buzzer sound, and locks/unlocks the OSD menu.

General Settings - Reset and Information

Resets all settings to default and displays monitor information like power on time and resolution.

TROUBLESHOOTING

No Screen Display Issues

Troubleshooting steps for blank screens, no signal, or power LED status problems.

Disabled Features Troubleshooting

Guidance for resolving issues where certain menu functions are locked or unavailable.

Image Retention and Shaky Display

Addresses screen image retention and unstable/shaky display issues, recommending resolution checks.

Display Color and Sound Issues

Solutions for abnormal display colors, pixel artifacts, and lack of audio from headphone ports.

PRODUCT SPECIFICATION

Screen and Resolution Specs

Details LCD screen, color depth, and resolution specifications for HDMI and DisplayPort connections.

Power and Adapter Specifications

Provides information on power rating, typical power consumption, and AC/DC adapter details.

Environmental and Dimension Specs

Lists environmental operating and storing conditions, as well as monitor dimensions and weight.

Factory Support Mode Details

Presents factory support mode parameters, including preset modes, frequencies, and remarks for PC connections.

HDMI Video Timing Specifications

Details the horizontal and vertical frequencies for various video resolutions when using HDMI input.