6
ERROR
CODE
NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING
E01 Position Lost The desk has an unknown
position and needs to be
initialized
» Position error
» New Desk Leg added
• Initialize the system (P1)
E02 General Overload Up Overload in upward direction
has occurred
» Obstruction
» Bad leg or motor cable
• Check all cable connections, (P2)
initialize the system (P1)
• Troubleshoot components
by initializing 1 at a time
(only possible with Plug & Play
configuration) (P4)
E03 General Overload Down Overload in downward direction
has occurred
» Obstruction
» Bad leg or motor cable
• Check all cable connections, (P2)
initialize the system (P1)
• Troubleshoot components
by initializing 1 at a time
(only possible with Plug & Play
configuration) (P4)
E08 Watchdog Indicate that software failed to
kick watchdog
» Program fault • Unplug mains cable for 15 sec
• Initialize the system (P1)
• Replace Control Box
E09 LIN collision Collisions detected on the LIN
bus
» Key pressed on two or
more connected handset
simultaneously
» Multiple LINBUS devices
activated
• Check if another desk panel is
connected and being activated
• Unplug all but one desk panel
and test system
E10 Power fail Power fail happened, or power
regulator adjusted below 10%
» Mains cable pulled during
driving
» Internal fault
» Only 1 battery for a 3- or
4-channel system
» “E10 is a power fail,
voltage on power supply
drops below a certain limit,
power removed”
• Check mains cable is not caught,
and is allowed to freely travel
• Use strain-relief loop built into
control box
• Use a 2nd battery; charge
batteries
E11 Channel mismatch Change in number of actuators
since initialization
» Disconnection
» Desk Leg added
• Check Motor cable connections
and Integrity (P2)
• Change Motor cable or Desk Leg
• Initialize the system (P1)
E12 Position error One channel have position
different than others
» Too much back drive
occurred
• Move table to fully retracted
position
• Initialize system (P1)
E13 Short circuit Short circuit detected during
operation
» Squeezed Motor Cable
» Short in motor
• Check motor cable connections
(P2)
• Isolate and replace Motor Cable (P4)
• Isolate and replace Desk Leg (P4)
Error codes