Chapter 4.7 Troubleshooting Page 1 of 13
Specifications are subject to change without prior notice
LINAK
®
SALES BACKUP
1
st
DESKLINE
®
edition rev. 2020-01-09
Troubleshooting
Table of contents
Section Page
Standard troubleshooting procedures .....................................................................................2
Procedure 1 (P1) - Initialise the control box (reset) ........................................................................... 2
Procedure 2 (P2) - Check all cable connections ............................................................................... 2
Procedure 3 (P3) - Check for obstructions ....................................................................................... 2
Procedure 4 (P4) - Check for faulty component(s) WITH error codes ................................................ 2
Procedure 5 (P5) - Check for faulty component(s) WITHOUT error codes ......................................... 4
Appendix ............................................................................................................................... 5
How does the control box function? ............................................................................................... 5
Error codes ............................................................................................................................6
This troubleshooting guide is for the following DESKLINE
®
products:
• DESKLIFT™ (DL) columns
- the lifting columns, typically with powder-coated steel profiles, responsible for lifting the
working load of the application.
• Control box (CBD6S)
- both the computer and power supply of the system.
• Desk panel (DP)
- the user interface. Depending on the model, it is used to activate the application, set
memory positions, display the height, display error codes, connect to mobile apps, and give
reminders to the user.
• Motor cable
- transmits low voltage power (18 to 39 V DC) from the control box to the columns, and also
transmits PIEZO™ signals when available from the column.
• Mains cable
- transmits high voltage power (230 V AC or 120 V AC) to the control box.
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